SURPRISE HEALTH AND REHABILITATION CENTER
14660 WEST PARKWOOD DRIVE, SURPRISE, AZ 85374 · CCN 035297
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 100.3
- Phone
- 6235465030
Inspection history vs Arizona & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Arizona avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-04-12 | 2 | 7.7 | 9.5 | -5.7 better |
| 2 | 2022-12-23 | 3 | 7.2 | 9.8 | -4.2 better |
| 3 | 2021-11-04 | 6 | 8.6 | 9.3 | -2.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.09 | 51.0% |
| RN staffing (reported) | 0.90 | 55.0% |
| Total nurse staffing (adjusted) | 3.03 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (11)
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-11 · Health · corrected 2025-04-18
Potential for more than minimal harm
- DF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2025-03-06 · Health · corrected 2025-03-19
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-27 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-12-23 · Health · corrected 2023-01-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-12-23 · Health · corrected 2023-01-23
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-11-04 · Health · corrected 2021-12-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BANDERA HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-06-07 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2019-08-01 |
| GLAZIER, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-08-01 |
| PETERSON, FORREST | Individual | CORPORATE DIRECTOR | — | 2019-08-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2019-06-07 |
| FITCH, CRAIG | Individual | CORPORATE OFFICER | — | 2019-06-07 |
| LORENZ, BRIAN | Individual | CORPORATE OFFICER | — | 2019-06-07 |
| PETERSON, FORREST | Individual | CORPORATE OFFICER | — | 2019-08-01 |
| SNAPPER, SUZANNE | Individual | CORPORATE OFFICER | — | 2009-08-07 |
| GLAZIER, MARK | Individual | W-2 MANAGING EMPLOYEE | — | 2019-08-01 |
Other facilities in SURPRISE
| Name | Overall | Beds |
|---|---|---|
| SANTE OF SURPRISE | ★★★★★ | 70 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.