New Horizons Care Center
1111 Lane 12, Lovell, WY 82431 · CCN 535030
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Government - Hospital district
- Certified beds
- 85
- Avg residents/day
- 55.8
- Phone
- 3075485200
Inspection history vs Wyoming & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wyoming avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-09 | 5 | 6.8 | 9.5 | -1.8 better |
| 2 | 2023-10-19 | 5 | 6.5 | 9.8 | -1.5 better |
| 3 | 2022-08-18 | 3 | 6.3 | 9.3 | -3.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident rights | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.86 | 29.8% |
| RN staffing (reported) | 0.92 | 14.3% |
| Total nurse staffing (adjusted) | 4.90 | — |
Fines & penalties
- Total fines
- $20,450
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (13)2 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-02 · Health · corrected 2025-04-17
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-09 · Health · corrected 2025-01-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-09 · Health · corrected 2025-01-30
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-09 · Health · corrected 2025-01-30
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-01-09 · Health · corrected 2025-01-30
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-28 · Health · corrected 2024-09-09
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-28 · Health · corrected 2024-09-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-28 · Health · corrected 2024-09-04
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-10-19 · Health · corrected 2023-10-30
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2023-10-19 · Health · corrected 2023-10-19
Potential for minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-23 · Health · corrected 2023-06-25
Actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-08-18 · Health · corrected 2022-09-23
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-08-18 · Health · corrected 2022-09-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NORTH BIG HORN HOSPITAL DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-03-29 |
| CALDWELL, TROY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1999-07-12 |
| CONNELL, ERIC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-10-06 |
| CONNELL, ERIC | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| WINTERHOLLER, DAVID | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| CROSBY, BRETT | Individual | CORPORATE OFFICER | — | 2004-01-01 |
| MATHEWS, MARY | Individual | CORPORATE OFFICER | — | 2013-02-01 |
| MORRISON, ROBERT | Individual | CORPORATE OFFICER | — | 2018-05-15 |
| SIMMONS, BENJAMIN | Individual | CORPORATE OFFICER | — | 2023-01-01 |
Other facilities in Lovell
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.