Starfile

Starfile / West Virginia

WILLOW TREE HEALTHCARE CENTER

1263 SOUTH GEORGE STREET, CHARLES TOWN, WV 25414 · CCN 515156

Abuse icon

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
104
Avg residents/day
99.1
Phone
3047256575

Inspection history vs West Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWest Virginia avgNational avgvs state
12025-07-241313.89.5-0.8 better
22023-05-031914.59.8+4.5 worse
32022-03-022315.19.3+7.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care5
Resident rights3
Nutrition and dietary1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6238.3%
RN staffing (reported)0.5955.6%
Total nurse staffing (adjusted)3.30—

Fines & penalties

Total fines
$8,018
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
COMMUNICARE HEALTH
Facilities in chain
122
Chain avg overall
2.80 / 5

Inspection citations (55)1 actual harm

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-30 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  2. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-10-30 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-10-30 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  4. DF0558Reasonably accommodate the needs and preferences of each resident.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  5. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  6. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  7. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  8. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  9. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  10. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  11. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  12. EF0880Provide and implement an infection prevention and control program.2025-07-24 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  13. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-07 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  14. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-07-25 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  15. DF0880Provide and implement an infection prevention and control program.2024-07-25 · Health · corrected 2024-08-23

    Potential for more than minimal harm

  16. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-22 · Health · corrected 2024-03-28

    Actual harm

  17. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-22 · Health · corrected 2024-03-28

    Potential for more than minimal harm

  18. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-05-22 · Health · corrected 2024-06-28

    Potential for more than minimal harm

  19. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  20. DF0610Respond appropriately to all alleged violations.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  21. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  22. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  23. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  24. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-19 · Health · corrected 2024-03-01

    Potential for more than minimal harm

  25. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-20 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  26. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-20 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  27. DF0880Provide and implement an infection prevention and control program.2023-09-20 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  28. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-20 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  29. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  30. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  31. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  32. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  33. EF0679Provide activities to meet all resident's needs.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  34. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  35. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  36. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  37. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  38. EF0730Observe each nurse aide's job performance and give regular training.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  39. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  40. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  41. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  42. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  43. EF0924Put firmly secured handrails on each side of hallways.2023-05-03 · Health · corrected 2023-06-16

    Potential for more than minimal harm

  44. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  45. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  46. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  47. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  48. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  49. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  50. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  51. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  52. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  53. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  54. EF0880Provide and implement an infection prevention and control program.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

  55. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2022-03-02 · Health · corrected 2022-03-31

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
C.R. STOLTZ IRREVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
HEALTH CARE HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
I. ROSEDALE FAMILY INVESTMENT COMPANY INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
I. ROSEDALE IRREVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
ROSEDALE FAMILY INVESTMENT COMPANY, INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
RRW, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
S.L. ROSEDALE IRREVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
WILHEIM FAMILY INVESTMENT COMPANY, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2016-01-01
SO GEORGE MGT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2016-01-01
DATTA, VASANTIndividualOPERATIONAL/MANAGERIAL CONTROL—2021-10-01
GROVES, DONNAIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-04-14
HELMAN, JACOBIndividualOPERATIONAL/MANAGERIAL CONTROL—2019-04-08
ROMEO, DOMINICIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-04-01
STOLTZ, CHARLESIndividualOPERATIONAL/MANAGERIAL CONTROL—2016-01-01

Other facilities in CHARLES TOWN

NameOverallBeds
SHENANDOAH CENTER★☆☆☆☆78

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.