Starfile

Starfile / West Virginia

WHITE SULPHUR SPRINGS CENTER

345 POCAHONTAS TRAIL, WHITE SULPHUR SPRING, WV 24986 · CCN 515100

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
68
Avg residents/day
63.8
Phone
3045364661

Inspection history vs West Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWest Virginia avgNational avgvs state
12025-09-101013.89.5-3.8 better
22024-07-112414.59.8+9.5 worse
32023-03-081115.19.3-4.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning1
Resident rights3
Nutrition and dietary3
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2222.9%
RN staffing (reported)0.7025.0%
Total nurse staffing (adjusted)2.84

Fines & penalties

Total fines
$59,233
Number of fines
4
Number of penalties
4
Payment denials
0

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (45)4 immediate jeopardy

  1. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-19 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  2. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  3. EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  4. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  5. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  6. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  7. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  8. KF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-09-10 · Health · corrected 2025-10-21

    Immediate jeopardy

  9. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  10. EF0880Provide and implement an infection prevention and control program.2025-09-10 · Health · corrected 2025-10-21

    Potential for more than minimal harm

  11. DF0551Give the resident's representative the ability to exercise the resident's rights.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  12. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  13. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-11 · Health · corrected 2024-08-13

    Immediate jeopardy

  14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  15. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  16. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-11 · Health · corrected 2024-08-13

    Immediate jeopardy

  17. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-11 · Health · corrected 2024-04-24

    Immediate jeopardy

  18. DF0692Provide enough food/fluids to maintain a resident's health.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  19. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  20. DF0732Post nurse staffing information every day.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  21. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  22. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  23. DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  24. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  25. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  26. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  27. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  28. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  29. FF0814Dispose of garbage and refuse properly.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  30. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  31. DF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  32. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  33. EF0880Provide and implement an infection prevention and control program.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  34. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-07-11 · Health · corrected 2024-08-13

    Potential for more than minimal harm

  35. DF0641Ensure each resident receives an accurate assessment.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  36. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  37. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  38. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  39. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  40. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  41. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  42. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  43. EF0880Provide and implement an infection prevention and control program.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

  44. BF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-08 · Health · corrected 2023-03-27

    Potential for minimal harm

  45. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-08 · Health · corrected 2023-03-27

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GENESIS OPERATIONS V LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2011-12-31
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-12-31
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-03-01
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
LARSON, ANTHONYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-03-26
BERG, MICHAELIndividualCORPORATE OFFICER2015-03-02
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER2024-06-01

Other facilities in WHITE SULPHUR SPRING

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.