WHITE SULPHUR SPRINGS CENTER
345 POCAHONTAS TRAIL, WHITE SULPHUR SPRING, WV 24986 · CCN 515100
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 68
- Avg residents/day
- 63.8
- Phone
- 3045364661
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-10 | 10 | 13.8 | 9.5 | -3.8 better |
| 2 | 2024-07-11 | 24 | 14.5 | 9.8 | +9.5 worse |
| 3 | 2023-03-08 | 11 | 15.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.22 | 22.9% |
| RN staffing (reported) | 0.70 | 25.0% |
| Total nurse staffing (adjusted) | 2.84 | — |
Fines & penalties
- Total fines
- $59,233
- Number of fines
- 4
- Number of penalties
- 4
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (45)4 immediate jeopardy
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-19 · Health · corrected 2025-12-10
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- KF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-09-10 · Health · corrected 2025-10-21
Immediate jeopardy
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-09-10 · Health · corrected 2025-10-21
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-11 · Health · corrected 2024-08-13
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-11 · Health · corrected 2024-08-13
Immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-11 · Health · corrected 2024-04-24
Immediate jeopardy
- DF0692Provide enough food/fluids to maintain a resident's health.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-07-11 · Health · corrected 2024-08-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
- BF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-08 · Health · corrected 2023-03-27
Potential for minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-08 · Health · corrected 2023-03-27
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GENESIS OPERATIONS V LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-12-31 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2011-04-01 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2011-04-01 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2011-12-31 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-03-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| LARSON, ANTHONY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-03-26 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2015-03-02 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in WHITE SULPHUR SPRING
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.