GLASGOW HILLS OF JOURNEY
120 MELROSE DRIVE, BOX 350, GLASGOW, WV 25086 · CCN 515118
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 112
- Avg residents/day
- 103.3
- Phone
- 3045951155
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-30 | 22 | 13.8 | 9.5 | +8.2 worse |
| 2 | 2023-12-12 | 33 | 14.5 | 9.8 | +18.5 worse |
| 3 | 2022-11-16 | 36 | 15.1 | 9.3 | +20.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 7 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.13 | — |
| RN staffing (reported) | 0.58 | — |
| Total nurse staffing (adjusted) | 2.94 | — |
Fines & penalties
- Total fines
- $72,444
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- JOURNEY HEALTHCARE
- Facilities in chain
- 20
- Chain avg overall
- 1.70 / 5
Inspection citations (91)1 immediate jeopardy4 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-30 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-22 · Health · corrected 2025-05-13
Potential for more than minimal harm
- EF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-05-22 · Health · corrected 2025-02-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-22 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- DF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0675Honor each resident's preferences, choices, values and beliefs.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-04-29 · Health · corrected 2024-06-18
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-15 · Health · corrected 2024-02-27
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-02-15 · Health · corrected 2024-02-27
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-12-12 · Health · corrected 2024-02-19
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-12 · Health · corrected 2024-01-16
Actual harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-12-12 · Health · corrected 2024-02-27
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-12 · Health · corrected 2024-02-24
Immediate jeopardy
- DF0692Provide enough food/fluids to maintain a resident's health.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-12-12 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-09-19 · Health · corrected 2023-10-11
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-11-16 · Health · corrected 2022-12-19
Actual harm
- GF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2022-11-16 · Health · corrected 2022-12-19
Actual harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- GF0791Provide or obtain dental services for each resident.2022-11-16 · Health · corrected 2022-12-19
Actual harm
- EF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-11-16 · Health · corrected 2022-12-19
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| JOURNEY CZ OF WV LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-09-01 |
| 3 BEES HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| AJOJ HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| BEES FAMILY IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| BLUE OCEAN TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| JOURNEY CZ WV HEALTHCARE HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| SHASAM FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| SHASAM HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-01 |
| JOURNEY CZ MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| MCGUINNESS, BERNARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| ROAN, PATRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| SKAGGS, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-01 |
| MCGUINNESS, BERNARD | Individual | CORPORATE OFFICER | — | 2024-09-01 |
| GPH GLASGOW LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | 2024-09-01 |
Other facilities in GLASGOW
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.