CARE HAVEN CENTER
2720 CHARLES TOWN ROAD, MARTINSBURG, WV 25401 · CCN 515178
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 68
- Avg residents/day
- 65.3
- Phone
- 3042630933
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-09-06 | 14 | 13.8 | 9.5 | +0.2 worse |
| 2 | 2023-03-01 | 10 | 14.5 | 9.8 | -4.5 better |
| 3 | 2022-01-11 | 30 | 15.1 | 9.3 | +14.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 5 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.13 | 45.0% |
| RN staffing (reported) | 0.85 | 35.7% |
| Total nurse staffing (adjusted) | 2.76 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (54)
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2026-01-21 · Health · corrected 2026-02-17
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2026-01-21 · Health · corrected 2026-02-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-06 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-01 · Health · corrected 2023-03-21
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0574The resident has the right to receive notices in a format and a language he or she understands.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- DF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2022-01-11 · Health · corrected 2022-03-01
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GENESIS WV HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-04-01 |
| FC GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS OPERATIONS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-03-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| ALBAUGH, MIRANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| HEFFNER, MEGAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| MORRIS, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-10-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2015-03-02 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in MARTINSBURG
| Name | Overall | Beds |
|---|---|---|
| MARTINSBURG HEALTHCARE CENTER | ★★★★☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.