CANTERBURY CENTER
80 MADDEX DRIVE, SHEPHERDSTOWN, WV 25443 · CCN 515179
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 62
- Avg residents/day
- 58.9
- Phone
- 3048769422
Inspection history vs West Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | West Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-18 | 22 | 13.8 | 9.5 | +8.2 worse |
| 2 | 2024-04-03 | 23 | 14.5 | 9.8 | +8.5 worse |
| 3 | 2022-07-14 | 28 | 15.1 | 9.3 | +12.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 6 |
| Nutrition and dietary | 4 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.15 | 60.3% |
| RN staffing (reported) | 1.01 | 69.2% |
| Total nurse staffing (adjusted) | 2.72 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (73)1 immediate jeopardy1 actual harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-03-18 · Health · corrected 2025-04-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- FF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- FF0732Post nurse staffing information every day.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-04-03 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-21 · Health · corrected 2023-10-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-11 · Health · corrected 2023-08-10
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-07-11 · Health · corrected 2023-08-10
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-07-14 · Health · corrected 2022-08-29
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-07-14 · Health · corrected 2022-08-30
Actual harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-14 · Health · corrected 2022-08-30
Immediate jeopardy
- EF0692Provide enough food/fluids to maintain a resident's health.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-07-14 · Health · corrected 2022-08-29
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2022-07-14 · Health · corrected 2022-08-29
Potential for minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2022-07-14 · Health · corrected 2022-08-31
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-07-14 · Health · corrected 2022-08-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GENESIS WV HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-04-01 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS OPERATIONS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-03-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-05-01 |
| SUTTON, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-20 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2015-03-02 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in SHEPHERDSTOWN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.