STEVENS POINT HEALTH SERVICES
1800 SHERMAN AVE, STEVENS POINT, WI 54481 · CCN 525353
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 50
- Avg residents/day
- 38.4
- Phone
- 7153441800
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-23 | 17 | 9.8 | 9.5 | +7.2 worse |
| 2 | 2024-05-08 | 17 | 9.2 | 9.8 | +7.8 worse |
| 3 | 2023-04-18 | 19 | 8.3 | 9.3 | +10.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.97 | 59.3% |
| RN staffing (reported) | 1.39 | 73.3% |
| Total nurse staffing (adjusted) | 4.33 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- NORTH SHORE HEALTHCARE
- Facilities in chain
- 58
- Chain avg overall
- 2.80 / 5
Inspection citations (53)2 actual harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-07-23 · Health · corrected 2025-08-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-13 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-08 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-04-08 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-08 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-08 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-11 · Health · corrected 2025-03-07
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-02-11 · Health · corrected 2025-03-07
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-06 · Health · corrected 2024-12-03
Actual harm
- DF0880Provide and implement an infection prevention and control program.2024-11-06 · Health · corrected 2024-12-03
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-13 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-13 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-08 · Health · corrected 2024-06-05
Potential for more than minimal harm
- CF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-05-08 · Health · corrected 2024-06-03
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2024-05-08 · Health · corrected 2024-06-03
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-05-08 · Health · corrected 2024-06-05
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-02-12 · Health · corrected 2024-03-06
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-12 · Health · corrected 2024-03-05
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-02-12 · Health · corrected 2024-03-05
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-08 · Health · corrected 2024-02-01
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-08 · Health · corrected 2024-01-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-08 · Health · corrected 2024-02-01
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-06-21 · Health · corrected 2023-07-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-21 · Health · corrected 2023-07-18
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-21 · Health · corrected 2023-07-18
Actual harm
- DF0610Respond appropriately to all alleged violations.2023-05-03 · Health · corrected 2023-05-25
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2023-05-03 · Health · corrected 2023-05-25
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-18 · Health · corrected 2023-05-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NSHR OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-10-01 |
| ARROWHEAD 123 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-10-01 |
| THE LANE MORRELL BOWEN TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-10-01 |
| BAUMANN, TROY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-10-01 |
| HOEHN, JEFFREY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-10-01 |
| MILLS, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-10-01 |
| NORTH SHORE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-01 |
| BAUMANN, TROY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-10-01 |
| HOEHN, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-10-01 |
| MILLS, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-10-01 |
| BAUMANN, TROY | Individual | CORPORATE DIRECTOR | — | 2019-10-01 |
| HOEHN, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2019-10-01 |
Other facilities in STEVENS POINT
| Name | Overall | Beds |
|---|---|---|
| Timber Ridge Health and Rehabilitation | ★★★★★ | 48 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.