RESOLVE AT WEST ALLIS RESPIRATORY AND REHAB
9047 W GREENFIELD AVE, WEST ALLIS, WI 53214 · CCN 525108
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 152
- Avg residents/day
- 80.2
- Phone
- 4144539290
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-05 | 23 | 9.8 | 9.5 | +13.2 worse |
| 2 | 2024-06-11 | 9 | 9.2 | 9.8 | -0.2 better |
| 3 | 2023-12-14 | 37 | 8.3 | 9.3 | +28.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 2 |
| Resident rights | 4 |
| Pharmacy service | 6 |
| Infection control | 5 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.61 | 62.7% |
| RN staffing (reported) | 0.66 | 72.7% |
| Total nurse staffing (adjusted) | 3.04 | — |
Fines & penalties
- Total fines
- $341,867
- Number of fines
- 3
- Number of penalties
- 4
- Payment denials
- 1
Inspection citations (69)4 immediate jeopardy3 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2026-01-28 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2026-01-28 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2026-01-14 · Health · corrected 2026-01-31
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2026-01-14 · Health · corrected 2026-02-20
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2026-01-14 · Health · corrected 2026-01-31
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2026-01-14 · Health · corrected 2026-01-31
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-12-03 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-03 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-12-03 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-03 · Health · corrected 2025-12-12
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-06-26 · Health · corrected 2025-08-04
Actual harm
- DF0880Provide and implement an infection prevention and control program.2025-06-26 · Health · corrected 2025-07-21
Potential for more than minimal harm
- DF0579Provide information about how to apply for and use Medicare and Medicaid benefits.2025-06-04 · Health · corrected 2025-07-03
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-04 · Health · corrected 2025-07-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-04 · Health · corrected 2025-07-03
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-13 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-13 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-13 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-03-13 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-12-05 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-05 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-12-05 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-12-05 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-08-29 · Health · corrected 2024-09-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-29 · Health · corrected 2024-09-19
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-29 · Health · corrected 2024-09-19
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-06-11 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-06-11 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-11 · Health · corrected 2024-07-11
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-11 · Health · corrected 2024-07-11
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-16 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-04-16 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-02-22 · Health · corrected 2024-03-19
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- KF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-14 · Health · corrected 2024-01-24
Immediate jeopardy
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-12-14 · Health · corrected 2024-01-24
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-12-14 · Health · corrected 2024-01-24
Potential for minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- LF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-12-14 · Health · corrected 2024-01-24
Immediate jeopardy
- DF0880Provide and implement an infection prevention and control program.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-12-14 · Health · corrected 2024-01-24
Potential for more than minimal harm
- JF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-08 · Health · corrected 2023-06-09
Immediate jeopardy
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-08 · Health · corrected 2023-06-09
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-04-19 · Health · corrected 2023-05-04
Immediate jeopardy
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-19 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-04-19 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-04-19 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-19 · Health · corrected 2023-05-04
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-04-19 · Health · corrected 2023-05-04
Potential for more than minimal harm
- GF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-04-19 · Health · corrected 2023-05-04
Actual harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LEXINGTON HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2004-09-28 |
| WATTS, WALTER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2014-08-31 |
| MEDICAL REHABILITATION CENTERS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-08-31 |
| CAMPBELL, BRENDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-08-31 |
| TURNER, STACIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-08-31 |
| WATTS, WALTER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-08-31 |
| WATTS, WALTER | Individual | CORPORATE OFFICER | — | 2014-08-31 |
| FLECHLER, MARILYN | Individual | W-2 MANAGING EMPLOYEE | — | 2019-03-07 |
Other facilities in WEST ALLIS
| Name | Overall | Beds |
|---|---|---|
| ARIA AT MITCHELL MANOR | ★★★☆☆ | 50 |
| MAPLEWOOD CENTER | ★☆☆☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.