NORSELAND NURSING HOME
323 BLACK RIVER AVE, WESTBY, WI 54667 · CCN 525619
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Government - City
- Certified beds
- 59
- Avg residents/day
- 40.7
- Phone
- 6086343747
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-19 | 3 | 9.8 | 9.5 | -6.8 better |
| 2 | 2024-05-01 | 11 | 9.2 | 9.8 | +1.8 worse |
| 3 | 2023-02-09 | 4 | 8.3 | 9.3 | -4.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Nutrition and dietary | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.78 | 34.0% |
| RN staffing (reported) | 0.97 | 33.3% |
| Total nurse staffing (adjusted) | 3.80 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (18)1 actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-06-19 · Health · corrected 2025-07-24
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-06-19 · Health · corrected 2025-07-24
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-19 · Health · corrected 2025-07-24
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- CF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-05-01 · Health · corrected 2024-05-29
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-01 · Health · corrected 2024-05-29
Actual harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-05-01 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-02-09 · Health · corrected 2023-02-23
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-02-09 · Health · corrected 2023-03-03
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-02-09 · Health · corrected 2023-03-03
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-02-09 · Health · corrected 2023-02-22
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FEIRTAG, MEGAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-04-10 |
| BRALEY, MATTHEW | Individual | CORPORATE DIRECTOR | — | 2022-03-01 |
| HANSON, CHARLES | Individual | CORPORATE DIRECTOR | — | 2022-03-01 |
| KITE, CINDI | Individual | CORPORATE DIRECTOR | — | 2018-03-01 |
| KOTNOUR, JOSEPH | Individual | CORPORATE DIRECTOR | — | 2016-03-21 |
| PASSE, NICHOLAS | Individual | CORPORATE DIRECTOR | — | 2019-03-01 |
| PATROS, PAUL | Individual | CORPORATE DIRECTOR | — | 2017-03-01 |
| PEDACE, TERRI | Individual | CORPORATE DIRECTOR | — | 2021-03-01 |
| QUARBERG, BRADLEY | Individual | CORPORATE DIRECTOR | — | 2014-03-21 |
| SACIE, BONITA | Individual | CORPORATE DIRECTOR | — | 2022-03-01 |
| SPILDE, STEVE | Individual | CORPORATE DIRECTOR | — | 2017-03-01 |
| STROHM, BARBARA | Individual | CORPORATE DIRECTOR | — | 2014-03-21 |
| WICHELT, JOYCE | Individual | CORPORATE DIRECTOR | — | 2014-03-01 |
| UBBELOHDE, CRAIG | Individual | CORPORATE OFFICER | — | 2012-03-26 |
| ZEMAN, ELAINE | Individual | CORPORATE OFFICER | — | 2021-03-27 |
| ZEMAN, ELAINE | Individual | W-2 MANAGING EMPLOYEE | — | 2021-03-27 |
Other facilities in WESTBY
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.