LINDENGROVE NEW BERLIN
13755 W FIELDPOINTE DR, NEW BERLIN, WI 53151 · CCN 525064
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 110
- Avg residents/day
- 79.1
- Phone
- 2627963660
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-21 | 13 | 9.8 | 9.5 | +3.2 worse |
| 2 | 2023-11-07 | 10 | 9.2 | 9.8 | +0.8 worse |
| 3 | 2022-08-10 | 27 | 8.3 | 9.3 | +18.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 5 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.70 | 43.6% |
| RN staffing (reported) | 0.67 | 33.3% |
| Total nurse staffing (adjusted) | 3.88 | — |
Fines & penalties
- Total fines
- $125,115
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Inspection citations (50)2 immediate jeopardy4 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-08 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-08 · Health · corrected 2025-10-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-08 · Health · corrected 2025-10-03
Actual harm
- DF0610Respond appropriately to all alleged violations.2025-06-26 · Health · corrected 2025-07-25
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-26 · Health · corrected 2025-07-25
Actual harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-21 · Health · corrected 2025-03-05
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-01-21 · Health · corrected 2025-03-04
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-11-14 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-14 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-14 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-14 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-07 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-05-23 · Health · corrected 2023-06-20
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- KF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-23 · Health · corrected 2023-06-21
Immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-23 · Health · corrected 2023-06-21
Immediate jeopardy
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-23 · Health · corrected 2023-06-21
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-08-10 · Health · corrected 2022-09-02
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-08-10 · Health · corrected 2022-09-08
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-08-10 · Health · corrected 2022-09-08
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-08-10 · Health · corrected 2022-09-06
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-08-10 · Health · corrected 2022-09-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-08-10 · Health · corrected 2022-09-08
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2022-08-10 · Health · corrected 2022-09-06
Actual harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-10 · Health · corrected 2022-09-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-08-10 · Health · corrected 2022-09-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| THE HILLS AT CORTLAND RIDGE, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-01-16 |
| ILLUMINUS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-20 |
| CHWALA, NICOLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-20 |
| LIBBY, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-20 |
| MAUTHE, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-20 |
| CHWALA, NICOLE | Individual | CORPORATE DIRECTOR | — | 2023-03-20 |
| LIBBY, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2023-03-20 |
| MAUTHE, MATTHEW | Individual | CORPORATE DIRECTOR | — | 2023-03-20 |
Other facilities in NEW BERLIN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.