LAKE COUNTRY HEALTH SERVICES
2195 NORTH SUMMIT VILLAGE WAY, OCONOMOWOC, WI 53066 · CCN 525702
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 78.0
- Phone
- 2625602400
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-27 | 5 | 9.8 | 9.5 | -4.8 better |
| 2 | 2024-06-20 | 23 | 9.2 | 9.8 | +13.8 worse |
| 3 | 2023-04-12 | 15 | 8.3 | 9.3 | +6.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident rights | 1 |
| Pharmacy service | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.59 | 57.4% |
| RN staffing (reported) | 0.96 | 60.0% |
| Total nurse staffing (adjusted) | 3.19 | — |
Fines & penalties
- Total fines
- $185,950
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- NORTH SHORE HEALTHCARE
- Facilities in chain
- 58
- Chain avg overall
- 2.80 / 5
Inspection citations (43)3 immediate jeopardy1 actual harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-08-27 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-27 · Health · corrected 2025-09-16
Potential for more than minimal harm
- JF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-03-12 · Health · corrected 2025-04-02
Immediate jeopardy
- EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-03-12 · Health · corrected 2025-04-02
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-03-12 · Health · corrected 2025-04-02
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-04 · Health · corrected 2024-12-12
Immediate jeopardy
- FF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- FF0610Respond appropriately to all alleged violations.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-04 · Health · corrected 2024-12-12
Immediate jeopardy
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-04 · Health · corrected 2024-12-12
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2024-11-04 · Health · corrected 2024-12-12
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-02-29 · Health · corrected 2024-03-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-29 · Health · corrected 2024-03-26
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-29 · Health · corrected 2024-03-26
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-29 · Health · corrected 2024-03-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-29 · Health · corrected 2024-03-26
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-09 · Health · corrected 2023-11-08
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-10-09 · Health · corrected 2023-11-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-10-09 · Health · corrected 2023-11-08
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-12 · Health · corrected 2023-05-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-07-24 |
| BAUMANN, TROY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| HOEHN, JEFFREY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| MILLS, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2017-06-29 |
| NORTH SHORE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-01 |
| BAUMANN, TROY | Individual | W-2 MANAGING EMPLOYEE | — | 2017-06-29 |
Other facilities in OCONOMOWOC
| Name | Overall | Beds |
|---|---|---|
| SHOREHAVEN HLTH & REHAB CTR | ★★★★★ | 88 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.