HILLVIEW HEALTH CARE CTR
3501 PARK LANE DR, LA CROSSE, WI 54601 · CCN 525426
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Government - County
- Certified beds
- 40
- Avg residents/day
- 36.3
- Phone
- 6087894800
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-13 | 3 | 9.8 | 9.5 | -6.8 better |
| 2 | 2023-09-27 | 5 | 9.2 | 9.8 | -4.2 better |
| 3 | 2022-07-14 | 5 | 8.3 | 9.3 | -3.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Nutrition and dietary | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.37 | 38.3% |
| RN staffing (reported) | 1.62 | 11.8% |
| Total nurse staffing (adjusted) | 5.28 | — |
Fines & penalties
- Total fines
- $15,593
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (13)1 immediate jeopardy1 actual harm
- FF0880Provide and implement an infection prevention and control program.2025-12-01 · Health · corrected 2025-12-02
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-13 · Health · corrected 2024-12-04
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-11-13 · Health · corrected 2024-12-04
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-09-27 · Health · corrected 2023-10-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-27 · Health · corrected 2023-10-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-27 · Health · corrected 2023-10-26
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-27 · Health · corrected 2023-10-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-09-27 · Health · corrected 2023-10-26
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-04 · Health · corrected 2023-04-17
Immediate jeopardy
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-14 · Health · corrected 2022-08-05
Actual harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-14 · Health · corrected 2022-08-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COUNTY OF LA CROSSE | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1976-08-01 |
| BRISENO, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-11-01 |
| COGBILL, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-15 |
| HASKEY, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-06-02 |
| HURLBERT, KARLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-11-20 |
| KRAMER, KELLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-06-17 |
| PLACHECKI, WANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2005-09-26 |
Other facilities in LA CROSSE
| Name | Overall | Beds |
|---|---|---|
| RIVERSIDE | ★★★★★ | 123 |
| BETHANY ST JOSEPH CARE CTR | ★★★★☆ | 100 |
| BENEDICTINE MANOR OF LACROSSE | ★★★☆☆ | 80 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.