Starfile / Wisconsin

HERITAGE LAKESIDE

1016 LAKESHORE DR, RICE LAKE, WI 54868 · CCN 525654

Inspection history vs Wisconsin & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$115,181

Number of fines

1

Number of penalties

2

Payment denials

1

Inspection citations (95)3 immediate jeopardy3 actual harm

1. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-10-20 · Health · corrected 2025-12-26

   Potential for more than minimal harm

2. DF0610Respond appropriately to all alleged violations.2025-10-20 · Health · corrected 2025-12-26

   Potential for more than minimal harm

3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-10-07 · Health · corrected 2025-12-26

   Potential for more than minimal harm

4. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-07 · Health · corrected 2025-12-26

   Potential for more than minimal harm

5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-02 · Health · corrected 2025-08-01

   Potential for more than minimal harm

6. FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-07-02 · Health · corrected 2025-08-01

   Potential for more than minimal harm

7. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-08 · Health · corrected 2025-04-25

   Potential for more than minimal harm

8. DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-15 · Health · corrected 2025-02-15

   Potential for more than minimal harm

9. CF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2025-01-15 · Health · corrected 2025-02-15

   Potential for minimal harm

10. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-01-15 · Health · corrected 2025-02-15

    Potential for minimal harm

11. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

12. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

13. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

14. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

16. DF0699Provide care or services that was trauma informed and/or culturally competent.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

17. CF0732Post nurse staffing information every day.2025-01-15 · Health · corrected 2025-02-15

    Potential for minimal harm

18. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

19. DF0790Provide routine and 24-hour emergency dental care for each resident.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

21. DF0880Provide and implement an infection prevention and control program.2025-01-15 · Health · corrected 2025-02-15

    Potential for more than minimal harm

22. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-22 · Health · corrected 2024-10-29

    Potential for more than minimal harm

23. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

24. DF0583Keep residents' personal and medical records private and confidential.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

25. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

26. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-23 · Health · corrected 2024-10-29

    Immediate jeopardy

27. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-09-23 · Health · corrected 2024-10-29

    Actual harm

28. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

29. JF0692Provide enough food/fluids to maintain a resident's health.2024-09-23 · Health · corrected 2024-10-29

    Immediate jeopardy

30. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

31. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

32. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

33. EF0880Provide and implement an infection prevention and control program.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

34. FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-09-23 · Health · corrected 2024-10-29

    Potential for more than minimal harm

35. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

36. DF0610Respond appropriately to all alleged violations.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

37. DF0659Provide care by qualified persons according to each resident's written plan of care.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

38. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

39. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-23 · Health · corrected 2024-08-27

    Actual harm

40. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

41. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

42. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-07-23 · Health · corrected 2024-08-12

    Potential for more than minimal harm

43. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-17 · Health · corrected 2024-08-27

    Actual harm

44. DF0880Provide and implement an infection prevention and control program.2024-05-22 · Health · corrected 2024-06-07

    Potential for more than minimal harm

45. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-07 · Health · corrected 2024-04-01

    Potential for more than minimal harm

46. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-07 · Health · corrected 2024-04-01

    Potential for more than minimal harm

47. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-07 · Health · corrected 2024-04-01

    Potential for more than minimal harm

48. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

49. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

50. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

51. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

52. FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

53. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

54. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2023-12-13 · Health · corrected 2023-09-30

    Potential for more than minimal harm

55. FF0880Provide and implement an infection prevention and control program.2023-12-13 · Health · corrected 2024-02-06

    Potential for more than minimal harm

56. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-11 · Health · corrected 2023-11-01

    Potential for more than minimal harm

57. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-08-16 · Health · corrected 2023-08-17

    Potential for more than minimal harm

58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-16 · Health · corrected 2023-08-17

    Potential for more than minimal harm

59. FF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2023-08-16 · Health · corrected 2023-08-17

    Potential for more than minimal harm

60. CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-03-02 · Health · corrected 2023-03-23

    Potential for minimal harm

61. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

62. DF0637Assess the resident when there is a significant change in condition2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

63. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

64. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

65. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

66. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

67. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

68. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

69. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

70. CF0732Post nurse staffing information every day.2023-03-02 · Health · corrected 2023-03-23

    Potential for minimal harm

71. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

72. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

73. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

74. LF0880Provide and implement an infection prevention and control program.2023-03-02 · Health · corrected 2023-03-23

    Immediate jeopardy

75. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

76. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

77. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

78. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

79. DF0637Assess the resident when there is a significant change in condition2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

80. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

81. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

82. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

83. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

84. DF0692Provide enough food/fluids to maintain a resident's health.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

85. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

86. CF0730Observe each nurse aide's job performance and give regular training.2022-10-26 · Health · corrected 2022-12-06

    Potential for minimal harm

87. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

88. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

89. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

90. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

91. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

92. DF0814Dispose of garbage and refuse properly.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

93. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

94. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

95. EF0880Provide and implement an infection prevention and control program.2022-10-26 · Health · corrected 2022-12-06

    Potential for more than minimal harm

Ownership

Other facilities in RICE LAKE

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.