HERITAGE HEALTH SERVICES
1119 N WISCONSIN ST, PORT WASHINGTON, WI 53074 · CCN 525586
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 50
- Avg residents/day
- 30.0
- Phone
- 2622845892
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-12 | 8 | 9.8 | 9.5 | -1.8 better |
| 2 | 2024-02-06 | 19 | 9.2 | 9.8 | +9.8 worse |
| 3 | 2023-01-26 | 6 | 8.3 | 9.3 | -2.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Administration | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.55 | 72.2% |
| RN staffing (reported) | 0.93 | 85.7% |
| Total nurse staffing (adjusted) | 3.53 | — |
Fines & penalties
- Total fines
- $25,847
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- NORTH SHORE HEALTHCARE
- Facilities in chain
- 58
- Chain avg overall
- 2.80 / 5
Inspection citations (33)1 immediate jeopardy
- DF0551Give the resident's representative the ability to exercise the resident's rights.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-03-12 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-12-05 · Health · corrected 2025-01-02
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-09-12 · Health · corrected 2024-10-08
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-12 · Health · corrected 2024-10-08
Potential for more than minimal harm
- LF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-12 · Health · corrected 2024-04-15
Immediate jeopardy
- CF0732Post nurse staffing information every day.2024-09-12 · Health · corrected 2024-10-08
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-09-12 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-02-06 · Health · corrected 2024-03-04
Potential for minimal harm
- CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-06 · Health · corrected 2024-03-04
Potential for minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-02-06 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-08 · Health · corrected 2023-12-07
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-01-26 · Health · corrected 2023-03-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-01-26 · Health · corrected 2023-03-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-01-26 · Health · corrected 2023-03-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-01-26 · Health · corrected 2023-03-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-07-24 |
| BAUMANN, TROY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| HOEHN, JEFFREY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 40% | 2017-06-29 |
| MILLS, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2017-06-29 |
| HOEHN, JEFFREY | Individual | CORPORATE OFFICER | — | 2017-06-29 |
| BAUMANN, TROY | Individual | W-2 MANAGING EMPLOYEE | — | 2017-06-29 |
| NORTH SHORE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-01 |
| BAUMANN, TROY | Individual | CORPORATE DIRECTOR | — | 2017-06-29 |
| HOEHN, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2017-06-29 |
Other facilities in PORT WASHINGTON
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.