Complete Care at Manitowoc LLC
2021 S ALVERNO RD, MANITOWOC, WI 54220 · CCN 525441
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 150
- Avg residents/day
- 105.9
- Phone
- 9206834100
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-10-01 | 3 | 9.8 | 9.5 | -6.8 better |
| 2 | 2024-07-24 | 6 | 9.2 | 9.8 | -3.2 better |
| 3 | 2023-06-01 | 5 | 8.3 | 9.3 | -3.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.91 | 32.4% |
| RN staffing (reported) | 0.84 | 28.6% |
| Total nurse staffing (adjusted) | 3.66 | — |
Fines & penalties
- Total fines
- $76,944
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (14)1 immediate jeopardy
- DF0692Provide enough food/fluids to maintain a resident's health.2025-10-01 · Health · corrected 2025-12-10
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-10-01 · Health · corrected 2025-11-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-07 · Health · corrected 2025-08-07
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-26 · Health · corrected 2024-12-25
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-26 · Health · corrected 2024-12-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-11-26 · Health · corrected 2024-12-25
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-24 · Health · corrected 2024-08-15
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-07-24 · Health · corrected 2024-08-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-24 · Health · corrected 2024-08-16
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-27 · Health · corrected 2023-10-25
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-09-27 · Health · corrected 2023-10-25
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-27 · Health · corrected 2023-10-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-09-27 · Health · corrected 2023-10-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-27 · Health · corrected 2023-10-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| EEF CAPITAL LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 40% | 2018-06-01 |
| SNJ WISCONSIN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| HELMAN, YOSEF | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| SCHLAFF, BENNY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| SCHLAFF, NACHUM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| SILVERBERG, NISANEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| STEIN, SHALOM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2018-06-01 |
| SILVERBERG, NISANEL | Individual | W-2 MANAGING EMPLOYEE | — | 2018-06-01 |
Other facilities in MANITOWOC
| Name | Overall | Beds |
|---|---|---|
| SHADY LANE NURSING CARE CENTER | ★★★★★ | 50 |
| St Marys Home for the Aged | ★★★★☆ | 84 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.