Starfile

Starfile / Wisconsin

CHI FRANCISCAN VILLA

3601 S CHICAGO AVE, SOUTH MILWAUKEE, WI 53172 · CCN 525526

Abuse icon

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★☆☆☆☆ 1

Facility

Ownership type
Non profit - Corporation
Certified beds
90
Avg residents/day
85.7
Phone
4147644100

Inspection history vs Wisconsin & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWisconsin avgNational avgvs state
12025-02-20209.89.5+10.2 worse
22023-12-05189.29.8+8.8 worse
32022-08-25318.39.3+22.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care9
Resident assessment and care planning2
Resident rights2
Nutrition and dietary1
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.56
RN staffing (reported)0.54
Total nurse staffing (adjusted)2.92

Fines & penalties

Total fines
$271,775
Number of fines
4
Number of penalties
5
Payment denials
1

Chain

Chain
COMMONSPIRIT HEALTH
Facilities in chain
19
Chain avg overall
2.90 / 5

Inspection citations (69)7 immediate jeopardy4 actual harm

  1. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2025-12-23 · Health · corrected 2026-01-26

    Potential for more than minimal harm

  2. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-13 · Health · corrected 2025-12-05

    Actual harm

  3. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-10-17 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  4. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-10-17 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  5. DF0880Provide and implement an infection prevention and control program.2025-10-17 · Health · corrected 2025-12-05

    Potential for more than minimal harm

  6. EF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-07-16 · Health · corrected 2025-08-06

    Potential for more than minimal harm

  7. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-16 · Health · corrected 2025-07-17

    Potential for more than minimal harm

  8. EF0610Respond appropriately to all alleged violations.2025-07-16 · Health · corrected 2025-07-17

    Potential for more than minimal harm

  9. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-16 · Health · corrected 2025-06-12

    Immediate jeopardy

  10. DF0641Ensure each resident receives an accurate assessment.2025-05-30 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  11. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-30 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  12. DF0692Provide enough food/fluids to maintain a resident's health.2025-05-30 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  13. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-05-30 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  14. DF0880Provide and implement an infection prevention and control program.2025-05-30 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-20 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-20 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  17. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-20 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  18. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-20 · Health · corrected 2025-02-28

    Actual harm

  19. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-20 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  20. FF0880Provide and implement an infection prevention and control program.2025-02-20 · Health · corrected 2025-03-20

    Potential for more than minimal harm

  21. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-08 · Health · corrected 2024-11-20

    Immediate jeopardy

  22. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-08 · Health · corrected 2024-11-20

    Potential for more than minimal harm

  23. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-20 · Health · corrected 2024-07-05

    Potential for more than minimal harm

  24. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-20 · Health · corrected 2024-07-05

    Potential for more than minimal harm

  25. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  26. DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  27. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  28. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  29. DF0610Respond appropriately to all alleged violations.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  30. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  31. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  32. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-05 · Health · corrected 2024-01-02

    Immediate jeopardy

  33. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  34. CF0732Post nurse staffing information every day.2023-12-05 · Health · corrected 2024-01-02

    Potential for minimal harm

  35. DF0759Ensure medication error rates are not 5 percent or greater.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  36. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  37. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  38. DF0880Provide and implement an infection prevention and control program.2023-12-05 · Health · corrected 2024-01-02

    Potential for more than minimal harm

  39. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-09-05 · Health · corrected 2023-09-15

    Potential for more than minimal harm

  40. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-12 · Health · corrected 2023-07-15

    Immediate jeopardy

  41. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-12 · Health · corrected 2023-08-03

    Immediate jeopardy

  42. EF0730Observe each nurse aide's job performance and give regular training.2023-07-12 · Health · corrected 2023-08-04

    Potential for more than minimal harm

  43. EF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-07-12 · Health · corrected 2023-08-04

    Potential for more than minimal harm

  44. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-07-12 · Health · corrected 2023-08-04

    Potential for more than minimal harm

  45. EF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-07-12 · Health · corrected 2023-08-04

    Potential for more than minimal harm

  46. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-04 · Health · corrected 2023-06-01

    Potential for more than minimal harm

  47. DF0610Respond appropriately to all alleged violations.2023-05-04 · Health · corrected 2023-06-01

    Potential for more than minimal harm

  48. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  49. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  50. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-08-25 · Health · corrected 2022-09-23

    Immediate jeopardy

  51. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  52. DF0610Respond appropriately to all alleged violations.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  53. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-08-25 · Health · corrected 2022-09-23

    Potential for minimal harm

  54. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  55. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  56. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  57. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-08-25 · Health · corrected 2022-09-23

    Actual harm

  58. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-08-25 · Health · corrected 2022-09-23

    Actual harm

  59. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  60. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-08-25 · Health · corrected 2022-09-23

    Immediate jeopardy

  61. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  62. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  63. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  64. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  65. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  66. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  67. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  68. FF0880Provide and implement an infection prevention and control program.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

  69. FF0886Perform COVID19 testing on residents and staff.2022-08-25 · Health · corrected 2022-09-23

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SYLVANIA FRANCISCAN HEALTHOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2017-07-01
COMMONSPIRIT HEALTHOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2017-07-01
MELFI, MITCHIndividualCORPORATE DIRECTOR2017-07-01
RICHARDSON MBANU, TERIKAIndividualCORPORATE DIRECTOR2024-01-05
IFFLAND, ALISAIndividualCORPORATE OFFICER2017-07-01
LIPSEY, PRENTICEIndividualCORPORATE OFFICER2021-09-17
REHMER, HEATHERIndividualCORPORATE OFFICER2024-06-25
GULOCK, MICHAELIndividualW-2 MANAGING EMPLOYEE2017-10-02

Other facilities in SOUTH MILWAUKEE

NameOverallBeds
WILLOWCREST HEALTH SERVICES★★☆☆☆100

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.