Starfile

Starfile / Washington

HEARTWOOD EXTENDED HEALTHCARE

1649 EAST 72ND, TACOMA, WA 98404 · CCN 505326

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★☆☆☆ 2
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Individual
Certified beds
120
Avg residents/day
82.8
Phone
2534729027

Inspection history vs Washington & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWashington avgNational avgvs state
12025-02-132117.09.5+4.0 worse
22024-04-122717.29.8+9.8 worse
32023-05-123415.59.3+18.5 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care9
Resident assessment and care planning3
Nursing and physician services1
Resident rights4
Pharmacy service1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.8454.4%
RN staffing (reported)0.5364.0%
Total nurse staffing (adjusted)3.82—

Fines & penalties

Total fines
$293,221
Number of fines
3
Number of penalties
4
Payment denials
1

Inspection citations (82)5 actual harm

  1. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-17 · Health · corrected 2025-06-30

    Potential for more than minimal harm

  2. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  3. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  4. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  6. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  7. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  8. DF0641Ensure each resident receives an accurate assessment.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  10. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  11. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  12. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  13. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  14. DF0692Provide enough food/fluids to maintain a resident's health.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  16. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  17. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  18. CF0732Post nurse staffing information every day.2025-02-13 · Health · corrected 2025-03-21

    Potential for minimal harm

  19. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  20. DF0791Provide or obtain dental services for each resident.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  21. DF0880Provide and implement an infection prevention and control program.2025-02-13 · Health · corrected 2025-03-21

    Potential for more than minimal harm

  22. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-10-29 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  23. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-29 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  24. DF0567Honor the resident's right to manage his or her financial affairs.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  25. DF0583Keep residents' personal and medical records private and confidential.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  26. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  27. DF0637Assess the resident when there is a significant change in condition2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  28. EF0641Ensure each resident receives an accurate assessment.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  29. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  30. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  31. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-12 · Health · corrected 2024-07-27

    Potential for more than minimal harm

  32. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  33. DF0679Provide activities to meet all resident's needs.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  34. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-12 · Health · corrected 2024-07-27

    Actual harm

  35. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  36. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  37. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  38. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  39. EF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  40. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  41. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  42. EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  43. EF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  44. EF0880Provide and implement an infection prevention and control program.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  45. EF0881Implement a program that monitors antibiotic use.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  46. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  47. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-04-12 · Health · corrected 2024-05-24

    Potential for more than minimal harm

  48. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-27 · Health · corrected 2024-04-17

    Actual harm

  49. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-13 · Health · corrected 2024-01-12

    Potential for more than minimal harm

  50. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-13 · Health · corrected 2024-01-12

    Potential for more than minimal harm

  51. FF0660Plan the resident's discharge to meet the resident's goals and needs.2023-12-13 · Health · corrected 2024-01-12

    Potential for more than minimal harm

  52. FF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-12-13 · Health · corrected 2024-01-12

    Potential for more than minimal harm

  53. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-13 · Health · corrected 2024-01-12

    Actual harm

  54. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-12-13 · Health · corrected 2024-01-25

    Potential for more than minimal harm

  55. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-13 · Health · corrected 2024-01-12

    Potential for more than minimal harm

  56. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-25 · Health · corrected 2023-11-11

    Potential for more than minimal harm

  57. GF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-10-25 · Health · corrected 2023-11-11

    Actual harm

  58. GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-10-25 · Health · corrected 2023-11-13

    Actual harm

  59. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-07 · Health · corrected 2023-09-20

    Potential for more than minimal harm

  60. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  61. FF0572Give residents a notice of rights, rules, services and charges.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  62. FF0574The resident has the right to receive notices in a format and a language he or she understands.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  63. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  64. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  65. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  66. DF0610Respond appropriately to all alleged violations.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  67. DF0641Ensure each resident receives an accurate assessment.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  68. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  69. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  70. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  71. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  72. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  73. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  74. DF0759Ensure medication error rates are not 5 percent or greater.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  75. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  76. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  77. EF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  78. EF0880Provide and implement an infection prevention and control program.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  79. EF0881Implement a program that monitors antibiotic use.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  80. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  81. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-05-12 · Health · corrected 2023-06-08

    Potential for more than minimal harm

  82. DF0692Provide enough food/fluids to maintain a resident's health.2023-04-06 · Health · corrected 2023-04-22

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HEARTWOOD OPERATOR HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2020-04-01
HEARTWOOD REALTY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST—2020-04-01
CH HEARTWOOD WASHINGTON HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2025-03-03
HEARTWOOD WASHINGTON CARE OPERATIONS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST—2020-04-01
HERZKA, YISROELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2020-04-01
KOPELOWITZ, SHAULIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2020-04-01
YENOWITZ, YITZCHOKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST—2020-04-01
CH HEARTWOOD WASHINGTON HOLDINGS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
COUVE HEALTHCARE CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2023-08-31
HEARTWOOD EVERGREEN HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
HEARTWOOD OPERATOR LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
VERITAS HEALTH SOLUTIONS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2025-04-18
ALSALLOM, YASSERIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
HENRY, CATLINIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
HERZKA, YISROELIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
KOPELOWITZ, SHAULIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
LEMMA, WENDWESENIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
PERLMAN, HAROLDIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-08-31
STOUT, CHRISTINAIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
WISE, GINNETTEIndividualOPERATIONAL/MANAGERIAL CONTROL—2020-04-01
YENOWITZ, YITZCHOKIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-08-31

Other facilities in TACOMA

NameOverallBeds
THE OAKS AT LAKEWOOD★★★★★80
AVAMERE TRANSITIONAL CARE OF PUGET SOUND★★★★★60
TACOMA NURSING AND REHABILITATION CENTER★★★★★150
ELISEO★★★☆☆187
BIRCH CREEK POST ACUTE & REHABILITATION★★☆☆☆124

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.