Windsor Grove Health and Rehabilitation
23352 COURTHOUSE HIGHWAY, WINDSOR, VA 23487 · CCN 495347
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 114
- Avg residents/day
- 110.9
- Phone
- 7572424770
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-01 | 20 | 14.4 | 9.5 | +5.6 worse |
| 2 | 2021-03-26 | 20 | 12.3 | 9.8 | +7.7 worse |
| 3 | 2019-06-27 | 22 | 11.9 | 9.3 | +10.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 2 |
| Resident rights | 2 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.61 | 49.4% |
| RN staffing (reported) | 0.29 | 72.7% |
| Total nurse staffing (adjusted) | 3.02 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- AVARDIS HEALTH
- Facilities in chain
- 14
- Chain avg overall
- 2.10 / 5
Inspection citations (62)
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-05-01 · Health · corrected 2025-06-26
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-14 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2024-11-14 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-11-14 · Health · corrected 2025-01-04
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-11-14 · Health · corrected 2025-01-04
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-11-14 · Health · corrected 2025-01-04
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0567Honor the resident's right to manage his or her financial affairs.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0574The resident has the right to receive notices in a format and a language he or she understands.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-03-26 · Health · corrected 2020-07-26
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0775Keep complete, dated laboratory records in the resident's record.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2021-03-26 · Health · corrected 2021-05-07
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-06-27 · Health · corrected 2019-02-26
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-06-27 · Health · corrected 2019-08-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WINDSOR PARENTCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2025-05-01 |
| ISLE OF WIGHT HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| NU C II IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| NU C IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| SNF CARE CENTERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| VAOP HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| ZENITH HOLDCO II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| ZENITH HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2025-05-01 |
| SNF MGR LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| COLBURN, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| HOBACK, TIFFANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-01 |
| JONES, TEQUILLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| MORGAN, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| UPTEGROW, RACHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-01 |
| WHITLEY, NAKIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-01 |
Other facilities in WINDSOR
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.