Starfile

Starfile / Virginia

WESTWOOD CENTER

20 WESTWOOD MEDICAL PARK, BLUEFIELD, VA 24605 · CCN 495200

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★☆☆☆☆ 1
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
60
Avg residents/day
42.4
Phone
2763225439

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12024-08-211814.49.5+3.6 worse
22023-03-202012.39.8+7.7 worse
32021-05-201511.99.3+3.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care5
Resident assessment and care planning4
Resident rights3
Nutrition and dietary2
Pharmacy service4

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4766.0%
RN staffing (reported)0.3888.9%
Total nurse staffing (adjusted)3.27

Fines & penalties

Total fines
$247,727
Number of fines
4
Number of penalties
5
Payment denials
1

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (53)3 immediate jeopardy3 actual harm

  1. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-27 · Health · corrected 2025-01-24

    Actual harm

  2. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  3. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  4. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  6. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  7. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  8. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  9. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  10. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-21 · Health · corrected 2024-12-19

    Immediate jeopardy

  11. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  12. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-21 · Health · corrected 2024-11-13

    Actual harm

  13. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  14. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  15. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-08-21 · Health · corrected 2024-12-19

    Potential for more than minimal harm

  16. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  17. DF0760Ensure that residents are free from significant medication errors.2024-08-21 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  18. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  19. FF0814Dispose of garbage and refuse properly.2024-08-21 · Health · corrected 2024-11-13

    Potential for more than minimal harm

  20. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-10-17 · Health · corrected 2023-09-15

    Immediate jeopardy

  21. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-06-07 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  22. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-06-07 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  23. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-05-12 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  24. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-05-12 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  25. DF0760Ensure that residents are free from significant medication errors.2023-05-12 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  26. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-12 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  27. DF0551Give the resident's representative the ability to exercise the resident's rights.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  28. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  29. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  30. DF0641Ensure each resident receives an accurate assessment.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  31. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  32. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  33. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  34. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-20 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  35. KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-20 · Health · corrected 2023-05-12

    Immediate jeopardy

  36. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-20 · Health · corrected 2023-05-12

    Actual harm

  37. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-03-20 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  38. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  39. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  40. DF0760Ensure that residents are free from significant medication errors.2023-03-20 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  41. EF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  42. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  43. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  44. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-20 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  45. DF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  46. DF0880Provide and implement an infection prevention and control program.2023-03-20 · Health · corrected 2023-05-12

    Potential for more than minimal harm

  47. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  48. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  49. DF0637Assess the resident when there is a significant change in condition2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  50. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  51. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  52. DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

  53. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-05-20 · Health · corrected 2021-07-14

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GENESIS VA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2011-04-01
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS OPERATIONS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-02-10
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2010-02-02
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SANDERS, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL2023-12-15
BERG, MICHAELIndividualCORPORATE OFFICER2015-03-02
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER2024-06-01

Other facilities in BLUEFIELD

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.