Starfile

Starfile / Virginia

THE LAURELS OF WILLOW CREEK

11611 ROBIOUS ROAD, MIDLOTHIAN, VA 23113 · CCN 495257

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
120
Avg residents/day
114.0
Phone
8043794771

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12023-09-131814.49.5+3.6 worse
22022-03-241712.39.8+4.7 worse
32019-03-141911.99.3+7.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care6
Resident assessment and care planning3
Nursing and physician services2
Resident rights3
Nutrition and dietary2
Pharmacy service2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2248.6%
RN staffing (reported)0.4153.8%
Total nurse staffing (adjusted)3.62

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
Facilities in chain
84
Chain avg overall
2.80 / 5

Inspection citations (54)2 actual harm

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  3. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  4. DF0641Ensure each resident receives an accurate assessment.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  5. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  6. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  7. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  8. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  9. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  10. EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  11. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  12. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  13. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  14. CF0732Post nurse staffing information every day.2023-09-13 · Health · corrected 2023-10-16

    Potential for minimal harm

  15. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  16. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  17. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  18. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-13 · Health · corrected 2023-10-16

    Potential for more than minimal harm

  19. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  20. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  21. DF0641Ensure each resident receives an accurate assessment.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  22. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  23. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  24. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-03-24 · Health · corrected 2022-06-02

    Potential for more than minimal harm

  25. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  26. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-03-24 · Health · corrected 2022-06-02

    Potential for more than minimal harm

  27. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-03-24 · Health · corrected 2022-06-02

    Actual harm

  28. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  29. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  30. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  31. GF0760Ensure that residents are free from significant medication errors.2022-03-24 · Health · corrected 2022-04-19

    Actual harm

  32. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  33. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-24 · Health · corrected 2022-06-02

    Potential for more than minimal harm

  34. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  35. DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2022-03-24 · Health · corrected 2022-04-19

    Potential for more than minimal harm

  36. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  37. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  38. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  39. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  40. DF0610Respond appropriately to all alleged violations.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  41. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  42. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  43. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  44. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  45. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  46. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  47. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  48. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  49. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  50. EF0695Provide safe and appropriate respiratory care for a resident when needed.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  51. DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  52. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  53. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

  54. DF0880Provide and implement an infection prevention and control program.2019-03-14 · Health · corrected 2019-04-26

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
LAUREL HEALTH CARE HOLDINGS, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-02-01
LAUREL ACQUISITION HOLDING CORPORATIONOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-02-01
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-02-01
QAZI, MOHAMMADIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-02-01
LAUREL HEALTH CARE COMPANYOrganizationOPERATIONAL/MANAGERIAL CONTROL2016-01-02
FELTY, DANNYIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-01
KHAN, ANISIndividualOPERATIONAL/MANAGERIAL CONTROL2016-02-01
QAZI, MOHAMMADIndividualOPERATIONAL/MANAGERIAL CONTROL2016-02-01
SHIVE, STACIEIndividualOPERATIONAL/MANAGERIAL CONTROL2021-10-25
QAZI, MOHAMMADIndividualCORPORATE DIRECTOR2016-02-01
KHAN, ANISIndividualCORPORATE OFFICER2016-02-01
QAZI, MOHAMMADIndividualCORPORATE OFFICER2016-02-01
STOBB, DAVIDIndividualCORPORATE OFFICER2016-02-01

Other facilities in MIDLOTHIAN

NameOverallBeds
THE HAVEN AT BRANDERMILL WOODS★★★★★60

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.