THE LAURELS OF WILLOW CREEK
11611 ROBIOUS ROAD, MIDLOTHIAN, VA 23113 · CCN 495257
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 114.0
- Phone
- 8043794771
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-09-13 | 18 | 14.4 | 9.5 | +3.6 worse |
| 2 | 2022-03-24 | 17 | 12.3 | 9.8 | +4.7 worse |
| 3 | 2019-03-14 | 19 | 11.9 | 9.3 | +7.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.22 | 48.6% |
| RN staffing (reported) | 0.41 | 53.8% |
| Total nurse staffing (adjusted) | 3.62 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- CIENA HEALTHCARE/LAUREL HEALTH CARE
- Facilities in chain
- 84
- Chain avg overall
- 2.80 / 5
Inspection citations (54)2 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-09-13 · Health · corrected 2023-10-16
Potential for minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-13 · Health · corrected 2023-10-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-03-24 · Health · corrected 2022-06-02
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-03-24 · Health · corrected 2022-06-02
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-03-24 · Health · corrected 2022-06-02
Actual harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2022-03-24 · Health · corrected 2022-04-19
Actual harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-24 · Health · corrected 2022-06-02
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2022-03-24 · Health · corrected 2022-04-19
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-03-14 · Health · corrected 2019-04-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LAUREL HEALTH CARE HOLDINGS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-02-01 |
| LAUREL ACQUISITION HOLDING CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-02-01 |
| MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-02-01 |
| QAZI, MOHAMMAD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-02-01 |
| LAUREL HEALTH CARE COMPANY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-02 |
| FELTY, DANNY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| KHAN, ANIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-02-01 |
| QAZI, MOHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-02-01 |
| SHIVE, STACIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-10-25 |
| QAZI, MOHAMMAD | Individual | CORPORATE DIRECTOR | — | 2016-02-01 |
| KHAN, ANIS | Individual | CORPORATE OFFICER | — | 2016-02-01 |
| QAZI, MOHAMMAD | Individual | CORPORATE OFFICER | — | 2016-02-01 |
| STOBB, DAVID | Individual | CORPORATE OFFICER | — | 2016-02-01 |
Other facilities in MIDLOTHIAN
| Name | Overall | Beds |
|---|---|---|
| THE HAVEN AT BRANDERMILL WOODS | ★★★★★ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.