SHENANDOAH VALLEY WESTMINSTER CANTERBURY
300 WESTMINSTER CANTERBURY DR, WINCHESTER, VA 22603 · CCN 495165
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 51
- Avg residents/day
- 43.8
- Phone
- 5406650156
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-03-23 | 12 | 14.4 | 9.5 | -2.4 better |
| 2 | 2021-09-23 | 7 | 12.3 | 9.8 | -5.3 better |
| 3 | 2020-02-21 | 9 | 11.9 | 9.3 | -2.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.22 | 31.3% |
| RN staffing (reported) | 0.49 | 50.0% |
| Total nurse staffing (adjusted) | 5.78 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (28)
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-03-23 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2021-09-23 · Health · corrected 2021-10-22
Potential for more than minimal harm
- CF0574The resident has the right to receive notices in a format and a language he or she understands.2020-02-21 · Health · corrected 2020-04-04
Potential for minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2020-02-21 · Health · corrected 2020-04-04
Potential for minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2020-02-21 · Health · corrected 2020-04-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SHILEY, GLORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2008-01-01 |
| HARRIS, MICHELLE | Individual | CORPORATE DIRECTOR | — | 2005-03-21 |
| HEISHMANN, ANDREW | Individual | CORPORATE DIRECTOR | — | 2024-02-13 |
| HARRIS, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2005-03-21 |
| HEISHMANN, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-02-13 |
| PATTERSON, PAIGE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-07-29 |
| SHILEY, GLORIA | Individual | CORPORATE OFFICER | — | 2008-01-01 |
| WERNECKE, DUANE | Individual | CORPORATE OFFICER | — | 2012-07-03 |
Other facilities in WINCHESTER
| Name | Overall | Beds |
|---|---|---|
| THE VILLAGE AT ORCHARD RIDGE | ★★★★★ | 20 |
| EVERGREEN HEALTH AND REHABILITATION CENTER | ★★☆☆☆ | 176 |
| WINCHESTER HEALTH & REHABILITATION | ★★☆☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.