Starfile

Starfile / Virginia

SHENANDOAH VALLEY HEALTH AND REHAB

3737 CATALPA AVE, BUENA VISTA, VA 24416 · CCN 495168

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★☆☆ 3
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
93
Avg residents/day
82.8
Phone
5402617444

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12023-02-23614.49.5-8.4 better
22021-05-271512.39.8+2.7 worse
32019-03-141711.99.3+5.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Resident assessment and care planning2
Pharmacy service2
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4074.0%
RN staffing (reported)0.4568.2%
Total nurse staffing (adjusted)3.67

Fines & penalties

Total fines
$61,692
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
TRIO HEALTHCARE
Facilities in chain
9
Chain avg overall
1.20 / 5

Inspection citations (38)4 actual harm

  1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-23 · Health · corrected 2025-01-17

    Potential for more than minimal harm

  2. DF0760Ensure that residents are free from significant medication errors.2025-01-23 · Health · corrected 2025-01-17

    Potential for more than minimal harm

  3. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  4. GF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-31 · Health · corrected 2024-04-01

    Actual harm

  5. GF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-31 · Health · corrected 2024-04-01

    Actual harm

  6. FF0730Observe each nurse aide's job performance and give regular training.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  7. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  8. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  9. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  10. FF0880Provide and implement an infection prevention and control program.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  11. FF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  12. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-01-31 · Health · corrected 2024-04-01

    Potential for more than minimal harm

  13. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-31 · Health · corrected 2023-05-24

    Actual harm

  14. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  15. DF0759Ensure medication error rates are not 5 percent or greater.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  16. DF0760Ensure that residents are free from significant medication errors.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  17. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  18. FF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  19. DF0880Provide and implement an infection prevention and control program.2023-02-23 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  20. DF0558Reasonably accommodate the needs and preferences of each resident.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  21. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  22. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  23. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  24. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  25. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-05-27 · Health · corrected 2021-07-20

    Potential for more than minimal harm

  26. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-27 · Health · corrected 2021-06-25

    Actual harm

  27. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  28. DF0759Ensure medication error rates are not 5 percent or greater.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  29. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  30. EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  31. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-05-27 · Health · corrected 2021-07-20

    Potential for more than minimal harm

  32. EF0880Provide and implement an infection prevention and control program.2021-05-27 · Health · corrected 2021-06-25

    Potential for more than minimal harm

  33. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

  34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

  35. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

  36. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

  37. EF0692Provide enough food/fluids to maintain a resident's health.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

  38. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-03-14 · Health · corrected 2019-04-03

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GL VIRGINIA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-12-16
TRIO HEALTH CARE - EAST, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-05-24
TRIO HEALTHCARE INVESTORS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-06
TRIO HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-12-10
GENTRY, BOYDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
RUBENSTEIN, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
GENTRY, BOYDIndividualCORPORATE OFFICER2016-12-16
RUBENSTEIN, DAVIDIndividualCORPORATE OFFICER2016-12-16
LAM, ANGELAIndividualW-2 MANAGING EMPLOYEE2023-05-15

Other facilities in BUENA VISTA

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.