SHENANDOAH VALLEY HEALTH AND REHAB
3737 CATALPA AVE, BUENA VISTA, VA 24416 · CCN 495168
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 93
- Avg residents/day
- 82.8
- Phone
- 5402617444
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-02-23 | 6 | 14.4 | 9.5 | -8.4 better |
| 2 | 2021-05-27 | 15 | 12.3 | 9.8 | +2.7 worse |
| 3 | 2019-03-14 | 17 | 11.9 | 9.3 | +5.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Pharmacy service | 2 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.40 | 74.0% |
| RN staffing (reported) | 0.45 | 68.2% |
| Total nurse staffing (adjusted) | 3.67 | — |
Fines & penalties
- Total fines
- $61,692
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- TRIO HEALTHCARE
- Facilities in chain
- 9
- Chain avg overall
- 1.20 / 5
Inspection citations (38)4 actual harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-23 · Health · corrected 2025-01-17
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-01-23 · Health · corrected 2025-01-17
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- GF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-31 · Health · corrected 2024-04-01
Actual harm
- GF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-31 · Health · corrected 2024-04-01
Actual harm
- FF0730Observe each nurse aide's job performance and give regular training.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- FF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-01-31 · Health · corrected 2024-04-01
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-31 · Health · corrected 2023-05-24
Actual harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- FF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-02-23 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-05-27 · Health · corrected 2021-07-20
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-27 · Health · corrected 2021-06-25
Actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-05-27 · Health · corrected 2021-07-20
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-05-27 · Health · corrected 2021-06-25
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-03-14 · Health · corrected 2019-04-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GL VIRGINIA HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-12-16 |
| TRIO HEALTH CARE - EAST, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-24 |
| TRIO HEALTHCARE INVESTORS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-06 |
| TRIO HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-10 |
| GENTRY, BOYD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-16 |
| RUBENSTEIN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-16 |
| GENTRY, BOYD | Individual | CORPORATE OFFICER | — | 2016-12-16 |
| RUBENSTEIN, DAVID | Individual | CORPORATE OFFICER | — | 2016-12-16 |
| LAM, ANGELA | Individual | W-2 MANAGING EMPLOYEE | — | 2023-05-15 |
Other facilities in BUENA VISTA
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.