Starfile

Starfile / Virginia

PORTSMOUTH HEALTH AND REHAB

900 LONDON BOULEVARD, PORTSMOUTH, VA 23704 · CCN 495149

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★☆☆☆☆ 1
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
120
Avg residents/day
98.4
Phone
7573936864

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12021-05-282014.49.5+5.6 worse
22019-02-072512.39.8+12.7 worse
32017-07-131911.99.3+7.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care4
Resident assessment and care planning3
Resident rights2
Nutrition and dietary2
Pharmacy service4
Environmental1
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.0880.4%
RN staffing (reported)0.22100.0%
Total nurse staffing (adjusted)3.18

Fines & penalties

Total fines
$156,213
Number of fines
3
Number of penalties
3
Payment denials
0

Chain

Chain
TRIO HEALTHCARE
Facilities in chain
9
Chain avg overall
1.20 / 5

Inspection citations (64)3 immediate jeopardy3 actual harm

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-19 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  2. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-19 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  3. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-19 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  4. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-19 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  5. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-09-19 · Health · corrected 2025-12-09

    Immediate jeopardy

  6. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-09-19 · Health · corrected 2026-01-21

    Potential for more than minimal harm

  7. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-19 · Health · corrected 2025-12-08

    Potential for more than minimal harm

  8. GF0760Ensure that residents are free from significant medication errors.2024-10-02 · Health · corrected 2024-09-19

    Actual harm

  9. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-23 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  10. DF0687Provide appropriate foot care.2024-05-23 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  11. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-23 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  12. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-05-23 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  13. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-22 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  14. DF0687Provide appropriate foot care.2024-03-22 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  15. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-22 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  16. KF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-03-22 · Health · corrected 2024-04-23

    Immediate jeopardy

  17. KF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2024-03-22 · Health · corrected 2024-04-23

    Immediate jeopardy

  18. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-03-22 · Health · corrected 2024-06-19

    Potential for more than minimal harm

  19. DF0583Keep residents' personal and medical records private and confidential.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  20. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  21. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  22. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-28 · Health · corrected 2021-07-05

    Actual harm

  23. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  24. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  25. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  26. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  27. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  28. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  29. EF0880Provide and implement an infection prevention and control program.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  30. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  31. FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2021-05-28 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  32. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  33. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  34. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  35. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  36. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-02-07 · Health · corrected 2019-04-17

    Potential for more than minimal harm

  37. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  38. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  39. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  40. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  41. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-02-07 · Health · corrected 2019-03-09

    Actual harm

  42. DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  43. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  44. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2019-02-07 · Health · corrected 2019-03-09

    Potential for more than minimal harm

  45. CF0880Provide and implement an infection prevention and control program.2019-02-07 · Health · corrected 2019-03-09

    Potential for minimal harm

  46. EF0156Give residents a notice of rights, rules, services and charges.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  47. EF0159Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  48. CF0167Allow residents to easily view the results of the nursing home's most recent inspection.2017-07-13 · Health · corrected 2017-08-13

    Potential for minimal harm

  49. DF0241Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  50. DF0276Assure that each resident’s assessment is updated at least once every 3 months.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  51. DF0278Ensure each resident receives an accurate assessment by a qualified health professional.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  52. DF0279Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  53. EF0287Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  54. EF0309Provide necessary care and services to maintain or improve the highest well being of each resident .2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  55. EF0314Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  56. DF0315Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  57. DF0323Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  58. DF0332Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  59. DF0333Ensure that residents are safe from serious medication errors.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  60. DF0425Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  61. DF0431Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  62. EF0441Have a program that investigates, controls and keeps infection from spreading.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  63. EF0465Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

  64. EF0514Keep accurate, complete and organized clinical records on each resident that meet professional standards.2017-07-13 · Health · corrected 2017-08-13

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GL VIRGINIA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-12-26
TRIO HEALTH CARE - EAST, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-05-24
TRIO HEALTHCARE INVESTORS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
TRIO HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-12-10
GENTRY, BOYDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-26
RUBENSTEIN, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
GENTRY, BOYDIndividualCORPORATE OFFICER2016-12-16
RUBENSTEIN, DAVIDIndividualCORPORATE OFFICER2016-12-16
CAMBELL, DAWNIndividualW-2 MANAGING EMPLOYEE2023-09-18

Other facilities in PORTSMOUTH

NameOverallBeds
AUTUMN CARE OF PORTSMOUTH★★★★☆108
PORTSIDE HEALTH & REHAB CENTER★★★☆☆132

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.