PORTSMOUTH HEALTH AND REHAB
900 LONDON BOULEVARD, PORTSMOUTH, VA 23704 · CCN 495149
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 98.4
- Phone
- 7573936864
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2021-05-28 | 20 | 14.4 | 9.5 | +5.6 worse |
| 2 | 2019-02-07 | 25 | 12.3 | 9.8 | +12.7 worse |
| 3 | 2017-07-13 | 19 | 11.9 | 9.3 | +7.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 3 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 4 |
| Environmental | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.08 | 80.4% |
| RN staffing (reported) | 0.22 | 100.0% |
| Total nurse staffing (adjusted) | 3.18 | — |
Fines & penalties
- Total fines
- $156,213
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- TRIO HEALTHCARE
- Facilities in chain
- 9
- Chain avg overall
- 1.20 / 5
Inspection citations (64)3 immediate jeopardy3 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-19 · Health · corrected 2025-12-08
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-19 · Health · corrected 2025-12-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-19 · Health · corrected 2025-12-08
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-19 · Health · corrected 2025-12-08
Potential for more than minimal harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2025-09-19 · Health · corrected 2025-12-09
Immediate jeopardy
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-09-19 · Health · corrected 2026-01-21
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-19 · Health · corrected 2025-12-08
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-10-02 · Health · corrected 2024-09-19
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-23 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2024-05-23 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-23 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-05-23 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-22 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2024-03-22 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-22 · Health · corrected 2024-06-19
Potential for more than minimal harm
- KF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-03-22 · Health · corrected 2024-04-23
Immediate jeopardy
- KF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2024-03-22 · Health · corrected 2024-04-23
Immediate jeopardy
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-03-22 · Health · corrected 2024-06-19
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-28 · Health · corrected 2021-07-05
Actual harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2021-05-28 · Health · corrected 2021-07-05
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-02-07 · Health · corrected 2019-04-17
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-02-07 · Health · corrected 2019-03-09
Actual harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2019-02-07 · Health · corrected 2019-03-09
Potential for more than minimal harm
- CF0880Provide and implement an infection prevention and control program.2019-02-07 · Health · corrected 2019-03-09
Potential for minimal harm
- EF0156Give residents a notice of rights, rules, services and charges.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0159Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- CF0167Allow residents to easily view the results of the nursing home's most recent inspection.2017-07-13 · Health · corrected 2017-08-13
Potential for minimal harm
- DF0241Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0276Assure that each resident’s assessment is updated at least once every 3 months.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0278Ensure each resident receives an accurate assessment by a qualified health professional.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0279Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0287Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0309Provide necessary care and services to maintain or improve the highest well being of each resident .2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0314Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0315Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0323Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0332Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0333Ensure that residents are safe from serious medication errors.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0425Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- DF0431Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0441Have a program that investigates, controls and keeps infection from spreading.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0465Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
- EF0514Keep accurate, complete and organized clinical records on each resident that meet professional standards.2017-07-13 · Health · corrected 2017-08-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GL VIRGINIA HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2016-12-26 |
| TRIO HEALTH CARE - EAST, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-05-24 |
| TRIO HEALTHCARE INVESTORS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-16 |
| TRIO HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2019-12-10 |
| GENTRY, BOYD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-26 |
| RUBENSTEIN, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-12-16 |
| GENTRY, BOYD | Individual | CORPORATE OFFICER | — | 2016-12-16 |
| RUBENSTEIN, DAVID | Individual | CORPORATE OFFICER | — | 2016-12-16 |
| CAMBELL, DAWN | Individual | W-2 MANAGING EMPLOYEE | — | 2023-09-18 |
Other facilities in PORTSMOUTH
| Name | Overall | Beds |
|---|---|---|
| AUTUMN CARE OF PORTSMOUTH | ★★★★☆ | 108 |
| PORTSIDE HEALTH & REHAB CENTER | ★★★☆☆ | 132 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.