HERITAGE HALL WISE
9434 COEBURN MOUNTAIN ROAD, WISE, VA 24293 · CCN 495350
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 97
- Avg residents/day
- 88.5
- Phone
- 2763282721
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-01 | 3 | 14.4 | 9.5 | -11.4 better |
| 2 | 2021-08-16 | 8 | 12.3 | 9.8 | -4.3 better |
| 3 | 2019-09-26 | 9 | 11.9 | 9.3 | -2.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.59 | 37.4% |
| RN staffing (reported) | 0.42 | 20.0% |
| Total nurse staffing (adjusted) | 3.29 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HERITAGE HALL
- Facilities in chain
- 16
- Chain avg overall
- 3.90 / 5
Inspection citations (20)
- DF0641Ensure each resident receives an accurate assessment.2024-08-01 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-01 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-01 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-08-16 · Health · corrected 2021-09-30
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-09-26 · Health · corrected 2019-11-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2018-01-22 |
| AMERICAN HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-01-22 |
| DALTON, BRAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-11 |
| DALTON, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-04-21 |
| EAST, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-04-21 |
| GALLANT, CASSANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-11 |
| JACKSON, DUSTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-02 |
| KUMAR, VIJAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-02 |
| EAST, THOMAS | Individual | CORPORATE DIRECTOR | — | 2018-01-22 |
| HOPKINS, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2018-01-22 |
| DALTON, BRAD | Individual | CORPORATE OFFICER | — | 2024-07-11 |
| DALTON, ROBERT | Individual | CORPORATE OFFICER | — | 2018-01-22 |
| EAST, THOMAS | Individual | CORPORATE OFFICER | — | 2018-01-22 |
Other facilities in WISE
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.