Starfile

Starfile / Virginia

HERITAGE HALL WISE

9434 COEBURN MOUNTAIN ROAD, WISE, VA 24293 · CCN 495350

Ratings

Overall
★★★★☆ 4
Health inspection
★★★★☆ 4
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
97
Avg residents/day
88.5
Phone
2763282721

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12024-08-01314.49.5-11.4 better
22021-08-16812.39.8-4.3 better
32019-09-26911.99.3-2.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5937.4%
RN staffing (reported)0.4220.0%
Total nurse staffing (adjusted)3.29

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
HERITAGE HALL
Facilities in chain
16
Chain avg overall
3.90 / 5

Inspection citations (20)

  1. DF0641Ensure each resident receives an accurate assessment.2024-08-01 · Health · corrected 2024-09-30

    Potential for more than minimal harm

  2. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-01 · Health · corrected 2024-09-30

    Potential for more than minimal harm

  3. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-01 · Health · corrected 2024-09-30

    Potential for more than minimal harm

  4. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  5. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  6. DF0759Ensure medication error rates are not 5 percent or greater.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  7. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  8. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  9. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  10. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  11. DF0880Provide and implement an infection prevention and control program.2021-08-16 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  12. DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  13. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  14. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  16. DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  17. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  18. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  19. DF0760Ensure that residents are free from significant medication errors.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

  20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-09-26 · Health · corrected 2019-11-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
AMERICAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST2018-01-22
AMERICAN HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2018-01-22
DALTON, BRADIndividualOPERATIONAL/MANAGERIAL CONTROL2024-07-11
DALTON, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2014-04-21
EAST, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL2014-04-21
GALLANT, CASSANDRAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-07-11
JACKSON, DUSTINIndividualOPERATIONAL/MANAGERIAL CONTROL2024-10-02
KUMAR, VIJAYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-10-02
EAST, THOMASIndividualCORPORATE DIRECTOR2018-01-22
HOPKINS, WILLIAMIndividualCORPORATE DIRECTOR2018-01-22
DALTON, BRADIndividualCORPORATE OFFICER2024-07-11
DALTON, ROBERTIndividualCORPORATE OFFICER2018-01-22
EAST, THOMASIndividualCORPORATE OFFICER2018-01-22

Other facilities in WISE

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.