HERITAGE HALL TAZEWELL
282 BEN BOLT AVENUE, TAZEWELL, VA 24651 · CCN 495152
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 154.6
- Phone
- 2769882515
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-03-08 | 14 | 14.4 | 9.5 | -0.4 better |
| 2 | 2022-05-26 | 2 | 12.3 | 9.8 | -10.3 better |
| 3 | 2019-09-12 | 5 | 11.9 | 9.3 | -6.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 6 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.07 | 38.0% |
| RN staffing (reported) | 0.29 | 60.0% |
| Total nurse staffing (adjusted) | 3.10 | — |
Fines & penalties
- Total fines
- $78,553
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- HERITAGE HALL
- Facilities in chain
- 16
- Chain avg overall
- 3.90 / 5
Inspection citations (21)1 immediate jeopardy
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-12 · Health · corrected 2025-07-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-06-12 · Health · corrected 2025-07-15
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-12 · Health · corrected 2025-07-15
Immediate jeopardy
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-12 · Health · corrected 2025-07-15
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2024-03-08 · Health · corrected 2024-04-30
Potential for minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-03-08 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-06 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-02-06 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-06 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-05-26 · Health · corrected 2022-08-02
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-05-26 · Health · corrected 2022-08-02
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-09-12 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-09-12 · Health · corrected 2019-10-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-11-22 |
| DALTON, BRAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-11 |
| EAST, THOMAS | Individual | CORPORATE DIRECTOR | — | 2018-01-22 |
| DALTON, ROBERT | Individual | CORPORATE OFFICER | — | 2018-01-22 |
| EAST, THOMAS | Individual | CORPORATE OFFICER | — | 2018-01-22 |
| GALLANT, CASSANDRA | Individual | CORPORATE OFFICER | — | 2024-07-11 |
Other facilities in TAZEWELL
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.