HERITAGE HALL-RICH CREEK
120 OLD VIRGINIA AVENUE, RICH CREEK, VA 24147 · CCN 495371
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 102.6
- Phone
- 5407262328
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-03-14 | 10 | 14.4 | 9.5 | -4.4 better |
| 2 | 2021-12-09 | 2 | 12.3 | 9.8 | -10.3 better |
| 3 | 2019-01-28 | 8 | 11.9 | 9.3 | -3.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Administration | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.56 | 35.3% |
| RN staffing (reported) | 0.45 | 25.0% |
| Total nurse staffing (adjusted) | 3.23 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HERITAGE HALL
- Facilities in chain
- 16
- Chain avg overall
- 3.90 / 5
Inspection citations (20)
- DF0641Ensure each resident receives an accurate assessment.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-14 · Health · corrected 2024-05-15
Potential for more than minimal harm
- CF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-03-14 · Health · corrected 2024-05-15
Potential for minimal harm
- CF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2024-03-14 · Health · corrected 2024-05-15
Potential for minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-12-09 · Health · corrected 2022-01-03
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-12-09 · Health · corrected 2022-01-03
Potential for more than minimal harm
- CF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-01-28 · Health · corrected 2019-03-12
Potential for minimal harm
- CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-01-28 · Health · corrected 2019-03-12
Potential for minimal harm
- CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-01-28 · Health · corrected 2019-03-12
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-01-28 · Health · corrected 2019-03-12
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-01-28 · Health · corrected 2019-03-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-01-28 · Health · corrected 2019-03-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-01-28 · Health · corrected 2019-03-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-01-28 · Health · corrected 2019-03-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-06-17 |
| AMERICAN HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-03 |
| DALTON, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-12-30 |
| LAMBERT-MCDANIEL, SHARON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-06 |
| HOPKINS, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2013-12-30 |
| DALTON, ROBERT | Individual | CORPORATE OFFICER | — | 2013-12-30 |
| EAST, THOMAS | Individual | CORPORATE OFFICER | — | 2013-12-30 |
| GALLANT, CASSANDRA | Individual | CORPORATE OFFICER | — | 2024-07-11 |
Other facilities in RICH CREEK
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.