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Starfile / Virginia

HERITAGE HALL-RICH CREEK

120 OLD VIRGINIA AVENUE, RICH CREEK, VA 24147 · CCN 495371

Ratings

Overall
★★★★☆ 4
Health inspection
★★★★☆ 4
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
120
Avg residents/day
102.6
Phone
5407262328

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12024-03-141014.49.5-4.4 better
22021-12-09212.39.8-10.3 better
32019-01-28811.99.3-3.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning2
Nursing and physician services1
Nutrition and dietary1
Pharmacy service3
Administration2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5635.3%
RN staffing (reported)0.4525.0%
Total nurse staffing (adjusted)3.23

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
HERITAGE HALL
Facilities in chain
16
Chain avg overall
3.90 / 5

Inspection citations (20)

  1. DF0641Ensure each resident receives an accurate assessment.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  3. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  4. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  5. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  6. DF0759Ensure medication error rates are not 5 percent or greater.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  7. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  8. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-14 · Health · corrected 2024-05-15

    Potential for more than minimal harm

  9. CF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-03-14 · Health · corrected 2024-05-15

    Potential for minimal harm

  10. CF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2024-03-14 · Health · corrected 2024-05-15

    Potential for minimal harm

  11. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-12-09 · Health · corrected 2022-01-03

    Potential for more than minimal harm

  12. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-12-09 · Health · corrected 2022-01-03

    Potential for more than minimal harm

  13. CF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-01-28 · Health · corrected 2019-03-12

    Potential for minimal harm

  14. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-01-28 · Health · corrected 2019-03-12

    Potential for minimal harm

  15. CF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-01-28 · Health · corrected 2019-03-12

    Potential for minimal harm

  16. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-01-28 · Health · corrected 2019-03-12

    Potential for more than minimal harm

  17. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-01-28 · Health · corrected 2019-03-12

    Potential for more than minimal harm

  18. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-01-28 · Health · corrected 2019-03-12

    Potential for more than minimal harm

  19. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-01-28 · Health · corrected 2019-03-12

    Potential for more than minimal harm

  20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-01-28 · Health · corrected 2019-03-12

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
AMERICAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2022-06-17
AMERICAN HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-12-03
DALTON, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2013-12-30
LAMBERT-MCDANIEL, SHARONIndividualOPERATIONAL/MANAGERIAL CONTROL2025-06-06
HOPKINS, WILLIAMIndividualCORPORATE DIRECTOR2013-12-30
DALTON, ROBERTIndividualCORPORATE OFFICER2013-12-30
EAST, THOMASIndividualCORPORATE OFFICER2013-12-30
GALLANT, CASSANDRAIndividualCORPORATE OFFICER2024-07-11

Other facilities in RICH CREEK

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.