HERITAGE HALL DILLWYN
119 BRICKYARD DRIVE, DILLWYN, VA 23936 · CCN 495317
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 60
- Avg residents/day
- 56.7
- Phone
- 4349832050
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-03-20 | 9 | 14.4 | 9.5 | -5.4 better |
| 2 | 2022-07-28 | 7 | 12.3 | 9.8 | -5.3 better |
| 3 | 2021-03-31 | 9 | 11.9 | 9.3 | -2.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Administration | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.98 | 40.4% |
| RN staffing (reported) | 0.54 | 14.3% |
| Total nurse staffing (adjusted) | 2.90 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HERITAGE HALL
- Facilities in chain
- 16
- Chain avg overall
- 3.90 / 5
Inspection citations (25)
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2024-03-20 · Health · corrected 2024-05-02
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0564Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- EF0886Perform COVID19 testing on residents and staff.2022-07-28 · Health · corrected 2022-09-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-03-31 · Health · corrected 2021-05-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2018-01-22 |
| AMERICAN HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2018-01-22 |
| AMERICAN HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-01-22 |
| GALLANT, CASSANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-11 |
| EAST, THOMAS | Individual | CORPORATE DIRECTOR | — | 2012-11-20 |
| HOPKINS, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2010-07-23 |
| EAST, THOMAS | Individual | CORPORATE OFFICER | — | 2012-11-20 |
| GALLANT, CASSANDRA | Individual | CORPORATE OFFICER | — | 2024-07-11 |
Other facilities in DILLWYN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.