Starfile / Virginia

HERITAGE HALL BIG STONE GAP

2045 VALLEY VIEW DRIVE, BIG STONE GAP, VA 24219 · CCN 495135

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$71,620

Number of fines

2

Number of penalties

2

Payment denials

0

Chain

Chain

HERITAGE HALL

Facilities in chain

16

Chain avg overall

3.90 / 5

Inspection citations (41)6 actual harm

1. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-19 · Health · corrected 2025-01-09

   Actual harm

2. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-19 · Health · corrected 2025-01-09

   Actual harm

3. GF0760Ensure that residents are free from significant medication errors.2024-11-19 · Health · corrected 2025-01-09

   Actual harm

4. DF0880Provide and implement an infection prevention and control program.2024-11-19 · Health · corrected 2025-01-09

   Potential for more than minimal harm

5. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-15 · Health · corrected 2023-10-11

   Actual harm

6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-01 · Health · corrected 2023-02-07

   Potential for more than minimal harm

7. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-02-01 · Health · corrected 2023-02-07

   Potential for more than minimal harm

8. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-01 · Health · corrected 2023-02-07

   Potential for more than minimal harm

9. DF0692Provide enough food/fluids to maintain a resident's health.2023-02-01 · Health · corrected 2023-02-07

   Potential for more than minimal harm

10. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-02-01 · Health · corrected 2023-02-07

    Potential for more than minimal harm

11. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

12. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

13. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

14. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

15. DF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

16. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-05-12 · Health · corrected 2021-07-08

    Actual harm

17. DF0692Provide enough food/fluids to maintain a resident's health.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

18. DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

19. GF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2021-05-12 · Health · corrected 2021-07-08

    Actual harm

20. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

21. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

22. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

23. EF0886Perform COVID19 testing on residents and staff.2021-05-12 · Health · corrected 2021-07-08

    Potential for more than minimal harm

24. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

25. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

26. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

27. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

28. DF0641Ensure each resident receives an accurate assessment.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

29. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

30. DF0660Plan the resident's discharge to meet the resident's goals and needs.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

31. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

32. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

33. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

34. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

35. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

36. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

37. DF0760Ensure that residents are free from significant medication errors.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

38. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

39. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

40. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

41. DF0880Provide and implement an infection prevention and control program.2019-06-27 · Health · corrected 2019-08-11

    Potential for more than minimal harm

Ownership

Other facilities in BIG STONE GAP

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.