Starfile

Starfile / Virginia

ELIZABETH ADAM CRUMP HEALTH AND REHAB

3600 MOUNTAIN ROAD, GLEN ALLEN, VA 23060 · CCN 495299

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
180
Avg residents/day
146.4
Phone
8046728725

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12022-08-184314.49.5+28.6 worse
22021-03-181612.39.8+3.7 worse
32019-06-143411.99.3+22.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care11
Resident assessment and care planning8
Nursing and physician services2
Resident rights8
Nutrition and dietary4
Pharmacy service2
Environmental2
Administration1
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6570.5%
RN staffing (reported)0.4080.0%
Total nurse staffing (adjusted)4.02

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
TRIO HEALTHCARE
Facilities in chain
9
Chain avg overall
1.20 / 5

Inspection citations (93)1 actual harm

  1. DF0558Reasonably accommodate the needs and preferences of each resident.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  2. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  3. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  4. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  5. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  6. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  7. EF0760Ensure that residents are free from significant medication errors.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  8. DF0880Provide and implement an infection prevention and control program.2025-10-30 · Health · corrected 2025-11-24

    Potential for more than minimal harm

  9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-01 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  10. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-01 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  11. DF0760Ensure that residents are free from significant medication errors.2024-10-01 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  12. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-01-30 · Health · corrected 2024-03-07

    Potential for more than minimal harm

  13. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-30 · Health · corrected 2024-03-07

    Potential for more than minimal harm

  14. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-01-30 · Health · corrected 2024-03-07

    Potential for more than minimal harm

  15. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-30 · Health · corrected 2024-03-07

    Potential for more than minimal harm

  16. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-30 · Health · corrected 2024-03-07

    Potential for more than minimal harm

  17. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  18. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  19. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  20. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  21. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  22. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-06-28 · Health · corrected 2023-07-27

    Potential for more than minimal harm

  23. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  24. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  25. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  26. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  27. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  28. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  29. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  30. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  31. DF0641Ensure each resident receives an accurate assessment.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  32. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  33. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  34. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  35. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  36. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  37. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  38. GF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2022-08-18 · Health · corrected 2022-06-28

    Actual harm

  39. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  40. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  41. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  42. EF0692Provide enough food/fluids to maintain a resident's health.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  43. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  44. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  45. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  46. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  47. DF0790Provide routine and 24-hour emergency dental care for each resident.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  48. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  49. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  50. DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  51. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  52. DF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  53. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  54. DF0880Provide and implement an infection prevention and control program.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  55. EF0908Keep all essential equipment working safely.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  56. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  57. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2022-08-18 · Health · corrected 2022-09-20

    Potential for more than minimal harm

  58. DF0583Keep residents' personal and medical records private and confidential.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  59. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  60. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  61. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  62. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  63. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  64. EF0695Provide safe and appropriate respiratory care for a resident when needed.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  65. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  66. EF0730Observe each nurse aide's job performance and give regular training.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  67. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  68. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  69. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  70. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-03-18 · Health · corrected 2021-04-14

    Potential for more than minimal harm

  71. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  72. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  73. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  74. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  75. CF0608Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.2019-06-14 · Health · corrected 2019-07-14

    Potential for minimal harm

  76. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  77. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  78. DF0641Ensure each resident receives an accurate assessment.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  79. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  80. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  81. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  82. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  83. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  84. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  85. EF0695Provide safe and appropriate respiratory care for a resident when needed.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  86. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  87. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  88. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  89. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  90. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  91. DF0760Ensure that residents are free from significant medication errors.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

  92. BF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2019-06-14 · Health · corrected 2019-07-14

    Potential for minimal harm

  93. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-06-14 · Health · corrected 2019-07-14

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GL VIRGINIA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2016-12-16
TRIO HEALTH CARE - EAST, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-05-24
TRIO HEALTHCARE INVESTORS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
TRIO HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2019-12-10
GENTRY, BOYDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
RUBENSTEIN, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2016-12-16
GENTRY, BOYDIndividualCORPORATE OFFICER2016-12-16
RUBENSTEIN, DAVIDIndividualCORPORATE OFFICER2016-12-16
BYERS, KENNETHIndividualW-2 MANAGING EMPLOYEE2023-09-12

Other facilities in GLEN ALLEN

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.