Starfile

Starfile / Utah

Rocky Mountain Care - Maple Dell

55 South Professional Way, Payson, UT 84651 · CCN 465129

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
76
Avg residents/day
51.8
Phone
8014659211

Inspection history vs Utah & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityUtah avgNational avgvs state
12024-08-28129.19.5+2.9 worse
22022-10-03348.49.8+25.6 worse
32021-07-213310.39.3+22.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care1
Nutrition and dietary4
Pharmacy service2
Environmental1
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5657.1%
RN staffing (reported)1.3818.8%
Total nurse staffing (adjusted)3.12

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
ROCKY MOUNTAIN CARE
Facilities in chain
9
Chain avg overall
3.00 / 5

Inspection citations (79)1 immediate jeopardy4 actual harm

  1. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  2. EF0610Respond appropriately to all alleged violations.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  3. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  4. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  5. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  6. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  7. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  8. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  9. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  10. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  11. EF0880Provide and implement an infection prevention and control program.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  12. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-08-28 · Health · corrected 2024-10-09

    Potential for more than minimal harm

  13. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  14. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  15. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  16. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  17. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  18. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  19. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  20. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  21. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  22. EF0641Ensure each resident receives an accurate assessment.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  23. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  24. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  25. EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  26. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  27. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  28. GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-10-03 · Health · corrected 2022-11-11

    Actual harm

  29. GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-10-03 · Health · corrected 2022-11-11

    Actual harm

  30. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  31. GF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-10-03 · Health · corrected 2022-11-11

    Actual harm

  32. GF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-10-03 · Health · corrected 2022-11-11

    Actual harm

  33. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  34. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  35. DF0759Ensure medication error rates are not 5 percent or greater.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  36. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  37. EF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  38. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  39. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  40. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  41. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  42. EF0880Provide and implement an infection prevention and control program.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  43. DF0881Implement a program that monitors antibiotic use.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  44. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  45. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  46. DF0888Ensure staff are vaccinated for COVID-192022-10-03 · Health · corrected 2022-11-11

    Potential for more than minimal harm

  47. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  48. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  49. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  50. EF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  51. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  52. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  53. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  54. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  55. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  56. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  57. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  58. EF0680Ensure the activities program is directed by a qualified professional.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  59. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  60. DF0692Provide enough food/fluids to maintain a resident's health.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  61. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  62. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  63. DF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  64. EF0732Post nurse staffing information every day.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  65. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  66. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  67. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  68. EF0759Ensure medication error rates are not 5 percent or greater.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  69. EF0760Ensure that residents are free from significant medication errors.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  70. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  71. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  72. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  73. EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  74. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  75. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  76. LF0880Provide and implement an infection prevention and control program.2021-07-21 · Health · corrected 2021-09-30

    Immediate jeopardy

  77. FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  78. EF0885Report COVID19 data to residents and families.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

  79. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2021-07-21 · Health · corrected 2021-09-30

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CANYONLANDS HEALTH CARE SPECIAL SERVICE DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2025-04-01
DEJ PAYSON OPERATING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2025-02-13
PARSONS, WESTONIndividualOPERATIONAL/MANAGERIAL CONTROL2024-05-15
SCHELLENBERG, MATTHEWIndividualOPERATIONAL/MANAGERIAL CONTROL2024-04-15
BALLANTYNE, KENNETHIndividualCORPORATE DIRECTOR2025-01-01
COOK, DANIELIndividualCORPORATE DIRECTOR2023-01-01
KNUTESON, TAWNYIndividualCORPORATE DIRECTOR2025-01-01
LANGIANESE, JOETTEIndividualCORPORATE DIRECTOR2022-01-01
TRUJILLO, CAMILLEIndividualCORPORATE DIRECTOR2025-01-01
IRBY, MARTHAIndividualCORPORATE OFFICER2022-01-01
LYMAN, COLETTEIndividualCORPORATE OFFICER2022-01-01
MCCANDLESS, MELODIEIndividualCORPORATE OFFICER2025-01-01

Other facilities in Payson

NameOverallBeds
Mervyn Sharp Bennion Central Utah Veterans Home★★★★★108

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.