Starfile / Utah

Provo Rehabilitation and Nursing

1001 North 500 West, Provo, UT 84604 · CCN 465119

Abuse icon

Inspection history vs Utah & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$55,146

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

THE ENSIGN GROUP

Facilities in chain

329

Chain avg overall

3.20 / 5

Inspection citations (67)19 actual harm

1. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-21 · Health · corrected 2024-12-02

   Actual harm

2. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

3. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

4. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

5. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

6. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

7. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

8. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-21 · Health · corrected 2024-12-02

   Potential for more than minimal harm

9. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-01-30 · Health · corrected 2023-03-29

   Potential for more than minimal harm

10. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

11. EF0583Keep residents' personal and medical records private and confidential.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

12. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

13. HF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

14. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

15. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

16. DF0610Respond appropriately to all alleged violations.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

17. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

18. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

19. GF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

20. GF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

21. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

22. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

23. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

24. HF0692Provide enough food/fluids to maintain a resident's health.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

25. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

26. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

27. GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

28. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

29. DF0759Ensure medication error rates are not 5 percent or greater.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

30. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

31. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

32. HF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

33. HF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-01-30 · Health · corrected 2023-03-29

    Actual harm

34. FF0880Provide and implement an infection prevention and control program.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

35. DF0881Implement a program that monitors antibiotic use.2023-01-30 · Health · corrected 2023-03-29

    Potential for more than minimal harm

36. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

37. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

38. DF0558Reasonably accommodate the needs and preferences of each resident.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

39. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

40. DF0583Keep residents' personal and medical records private and confidential.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

41. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

42. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

43. HF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

44. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

45. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

46. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

47. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

48. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

49. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

50. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

51. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

52. GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

53. DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

54. GF0697Provide safe, appropriate pain management for a resident who requires such services.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

55. HF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

56. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

57. GF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

58. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

59. EF0760Ensure that residents are free from significant medication errors.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

60. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

61. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

62. HF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

63. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

64. HF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-05-28 · Health · corrected 2021-08-10

    Actual harm

65. EF0880Provide and implement an infection prevention and control program.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

66. EF0885Report COVID19 data to residents and families.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

67. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2021-05-28 · Health · corrected 2021-08-10

    Potential for more than minimal harm

Ownership

Other facilities in Provo

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.