WINDFLOWER HEALTH CENTER
5500 SW 9TH AVE, AMARILLO, TX 79106 · CCN 675904
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 72.0
- Phone
- 8063527244
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-11 | 11 | 9.1 | 9.5 | +1.9 worse |
| 2 | 2024-02-29 | 8 | 9.4 | 9.8 | -1.4 better |
| 3 | 2022-12-07 | 9 | 8.1 | 9.3 | +0.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.80 | 54.1% |
| RN staffing (reported) | 0.64 | 76.5% |
| Total nurse staffing (adjusted) | 4.18 | — |
Fines & penalties
- Total fines
- $4,922
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- LIFESPACE COMMUNITIES
- Facilities in chain
- 16
- Chain avg overall
- 4.00 / 5
Inspection citations (28)
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-11 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-04-02 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-02 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-02 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-07-16 · Health · corrected 2024-08-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-29 · Health · corrected 2024-03-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-29 · Health · corrected 2024-03-21
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-02-29 · Health · corrected 2024-03-20
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-29 · Health · corrected 2024-03-20
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-02-29 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-29 · Health · corrected 2024-03-01
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-29 · Health · corrected 2024-03-01
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-11-20 · Health · corrected 2023-12-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-21 · Health · corrected 2023-09-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-08 · Health · corrected 2023-05-15
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-12-07 · Health · corrected 2023-01-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CRAIG AMARILLO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-07-19 |
| HEMPHILL COUNTY HOSPITAL DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-02-28 |
| LIFESPACE COMMUNITIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| GORMAN, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-08 |
| HALEY, KELSEY | Individual | CORPORATE DIRECTOR | — | 2024-01-01 |
| HALEY, KELSEY | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HARSHFIELD, NICHOLAS | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JANTZEN, JESSE | Individual | CORPORATE OFFICER | — | 2024-01-01 |
Other facilities in AMARILLO
| Name | Overall | Beds |
|---|---|---|
| AMARILLO MEDICAL LODGE | ★★★★★ | 102 |
| AMARILLO CENTER FOR SKILLED CARE | ★★★★☆ | 122 |
| LANDMARK OF AMARILLO REHABILITATION AND NURSING CE | ★★★★☆ | 99 |
| WARE MEMORIAL CARE CENTER | ★★★★☆ | 120 |
| GEORGIA MANOR NURSING HOME | ★★★★☆ | 76 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.