Whispering Pines Lodge
2131 Alpine Rd, Longview, TX 75601 · CCN 675386
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 116
- Avg residents/day
- 65.1
- Phone
- 9037578786
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-03 | 29 | 9.1 | 9.5 | +19.9 worse |
| 2 | 2023-09-13 | 14 | 9.4 | 9.8 | +4.6 worse |
| 3 | 2022-07-27 | 8 | 8.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 10 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Environmental | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.23 | 70.6% |
| RN staffing (reported) | 0.33 | 66.7% |
| Total nurse staffing (adjusted) | 3.60 | — |
Fines & penalties
- Total fines
- $510,605
- Number of fines
- 6
- Number of penalties
- 6
- Payment denials
- 0
Chain
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- Facilities in chain
- 149
- Chain avg overall
- 2.70 / 5
Inspection citations (51)11 immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-13 · Health · corrected 2025-09-14
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-09-13 · Health · corrected 2025-09-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-09-13 · Health · corrected 2025-09-14
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- JF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- JF0697Provide safe, appropriate pain management for a resident who requires such services.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- KF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-09-13 · Health · corrected 2025-09-14
Immediate jeopardy
- EF0880Provide and implement an infection prevention and control program.2025-09-13 · Health · corrected 2025-09-14
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-16 · Health · corrected 2025-07-17
Immediate jeopardy
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-04-16 · Health · corrected 2025-04-20
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-16 · Health · corrected 2025-04-20
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-04-16 · Health · corrected 2025-04-20
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-29 · Health · corrected 2025-03-14
Immediate jeopardy
- JF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-03-10 · Health · corrected 2025-03-11
Immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-27 · Health · corrected 2025-01-30
Immediate jeopardy
- EF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- JF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-03 · Health · corrected 2024-10-04
Immediate jeopardy
- EF0759Ensure medication error rates are not 5 percent or greater.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-04 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-10-04 · Health · corrected 2023-10-25
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-09-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-23 · Health · corrected 2023-09-25
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2022-07-27 · Health · corrected 2022-07-29
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HONOR X ENTERPRISES, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-01-01 |
| BLAKE, GARY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2019-01-01 |
| BLAKE, MALISA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2019-01-01 |
| CREATIVE SOLUTIONS IN HEALTHCARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| BLAKE, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| BLAKE, MALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-01-01 |
| HUGGINS, LINDA | Individual | W-2 MANAGING EMPLOYEE | — | 2019-01-01 |
Other facilities in Longview
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.