WEST OAKS NURSING & REHAB CENTER
3625 GREEN CREST, HOUSTON, TX 77082 · CCN 675454
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 136
- Avg residents/day
- 111.1
- Phone
- 2815581166
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-16 | 7 | 9.1 | 9.5 | -2.1 better |
| 2 | 2023-11-30 | 2 | 9.4 | 9.8 | -7.4 better |
| 3 | 2022-09-22 | 2 | 8.1 | 9.3 | -6.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.48 | 28.0% |
| RN staffing (reported) | 0.33 | 28.6% |
| Total nurse staffing (adjusted) | 3.34 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- TOUCHSTONE COMMUNITIES
- Facilities in chain
- 28
- Chain avg overall
- 2.80 / 5
Inspection citations (11)
- EF0558Reasonably accommodate the needs and preferences of each resident.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-16 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-01-16 · Health · corrected 2025-02-14
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-11-30 · Health · corrected 2023-12-22
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-30 · Health · corrected 2023-12-14
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-09-22 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-09-22 · Health · corrected 2022-10-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WEST WHARTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-04-01 |
| TOUCHSTONE STRATEGIES - WEST OAKS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| BOENING, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-13 |
| CAMPBELL, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-04-01 |
| CASTILLO, LYNNEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| GREENE, CALANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-21 |
| HARE, SONDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-08-26 |
| SEHLKE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| ZUROVEC, DARRELL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER | — | 2023-11-01 |
| INTERNATIONAL BANK OF COMMERCE | Organization | 5% OR GREATER SECURITY INTEREST | — | 2022-05-19 |
Other facilities in HOUSTON
| Name | Overall | Beds |
|---|---|---|
| THE HALLMARK | ★★★★★ | 32 |
| THE METHODIST HOSPITAL SNF | ★★★★★ | 25 |
| PARK MANOR OF CYFAIR | ★★★★★ | 120 |
| BAYOU MANOR | ★★★★★ | 37 |
| HOUSTON TRANSITIONAL CARE | ★★★★★ | 70 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.