THE PLAZA AT RICHARDSON
1301 RICHARDSON DR, RICHARDSON, TX 75080 · CCN 676098
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 124
- Avg residents/day
- 78.1
- Phone
- 9727592180
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-26 | 11 | 9.1 | 9.5 | +1.9 worse |
| 2 | 2024-05-09 | 10 | 9.4 | 9.8 | +0.6 worse |
| 3 | 2023-03-23 | 20 | 8.1 | 9.3 | +11.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Environmental | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.39 | 46.7% |
| RN staffing (reported) | 0.45 | 50.0% |
| Total nurse staffing (adjusted) | 3.63 | — |
Fines & penalties
- Total fines
- $7,763
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (41)
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2026-01-07 · Health · corrected 2026-01-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2026-01-07 · Health · corrected 2026-01-08
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2026-01-07 · Health · corrected 2026-01-08
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-06-26 · Health · corrected 2025-06-27
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-13 · Health · corrected 2025-06-10
Potential for more than minimal harm
- EF0624Prepare residents for a safe transfer or discharge from the nursing home.2024-09-27 · Health · corrected 2024-09-30
Potential for more than minimal harm
- EF0660Plan the resident's discharge to meet the resident's goals and needs.2024-09-27 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-09-05 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-09 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-09 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-09 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-09 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-05-09 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-04 · Health · corrected 2024-04-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-04 · Health · corrected 2024-04-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-18 · Health · corrected 2023-08-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-07-18 · Health · corrected 2023-08-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2023-03-23 · Health · corrected 2023-03-27
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2023-03-23 · Health · corrected 2023-04-13
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-03-23 · Health · corrected 2023-04-17
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-03-23 · Health · corrected 2023-04-19
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-03-23 · Health · corrected 2023-04-19
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-03-23 · Health · corrected 2023-04-19
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-23 · Health · corrected 2023-04-19
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2023-03-23 · Health · corrected 2023-04-24
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-23 · Health · corrected 2023-04-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2015-02-27 |
| RICHARDSON I ENTERPRISES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| BLAKE, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| BLAKE, MALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| CASTANEDA, EDMUNDO | Individual | CORPORATE DIRECTOR | — | 2022-01-10 |
| HUGGINS, LINDA | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
| WILLIG, ZACHARY | Individual | CORPORATE DIRECTOR | — | 2024-07-01 |
| CERISE, FREDERICK | Individual | CORPORATE OFFICER | — | 2015-02-27 |
Other facilities in RICHARDSON
| Name | Overall | Beds |
|---|---|---|
| COTTONWOOD CREEK HEALTHCARE COMMUNITY | ★★★★★ | 106 |
| REMINGTON TRANSITIONAL CARE OF RICHARDSON | ★★★★☆ | 90 |
| SAN REMO | ★★★★☆ | 112 |
| THE RESERVE AT RICHARDSON | ★★★☆☆ | 129 |
| RICHARDSON NURSING AND REHABILITATION | ★☆☆☆☆ | 280 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.