THE HILLCREST OF NORTH DALLAS
18648 HILLCREST RD, DALLAS, TX 75252 · CCN 676315
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 110.6
- Phone
- 9725177771
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-31 | 15 | 9.1 | 9.5 | +5.9 worse |
| 2 | 2024-05-31 | 21 | 9.4 | 9.8 | +11.6 worse |
| 3 | 2023-03-17 | 8 | 8.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.88 | 74.6% |
| RN staffing (reported) | 0.41 | 86.7% |
| Total nurse staffing (adjusted) | 2.77 | — |
Fines & penalties
- Total fines
- $236,449
- Number of fines
- 4
- Number of penalties
- 5
- Payment denials
- 1
Chain
- Chain
- OPCO SKILLED MANAGEMENT
- Facilities in chain
- 52
- Chain avg overall
- 2.40 / 5
Inspection citations (44)5 immediate jeopardy1 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-01 · Health · corrected 2025-12-02
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-07-31 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-03 · Health · corrected 2025-06-04
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-22 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-05-22 · Health · corrected 2025-05-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-01 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-04-04 · Health · corrected 2025-04-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-12-07 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-12-02 · Health · corrected 2024-12-03
Potential for more than minimal harm
- GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-09-16 · Health · corrected 2024-09-17
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-30 · Health · corrected 2024-08-31
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-30 · Health · corrected 2024-08-31
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-30 · Health · corrected 2024-08-31
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-12 · Health · corrected 2024-08-13
Immediate jeopardy
- KF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-08-12 · Health · corrected 2024-08-13
Immediate jeopardy
- KF0610Respond appropriately to all alleged violations.2024-08-12 · Health · corrected 2024-08-13
Immediate jeopardy
- KF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-12 · Health · corrected 2024-08-13
Immediate jeopardy
- DF0880Provide and implement an infection prevention and control program.2024-08-12 · Health · corrected 2024-08-13
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-03 · Health · corrected 2024-08-17
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-14 · Health · corrected 2024-06-15
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-06-10 · Health · corrected 2024-06-26
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-31 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-31 · Health · corrected 2024-06-20
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-05-31 · Health · corrected 2024-06-20
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-31 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-03-28 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-28 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-28 · Health · corrected 2024-03-29
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-28 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-28 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-16 · Health · corrected 2023-10-17
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-17 · Health · corrected 2023-04-06
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-17 · Health · corrected 2023-04-06
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-17 · Health · corrected 2023-04-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-17 · Health · corrected 2023-04-06
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-17 · Health · corrected 2023-04-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-04-01 |
| HANSEN HUNTER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-04-01 |
| HILLCREST OF NORTH DALLAS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-11-01 |
| GARETZ, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-11-01 |
| BRADLEY, SHANNAN | Individual | CORPORATE OFFICER | — | 2023-12-11 |
| CASTANEDA, EDMUNDO | Individual | CORPORATE OFFICER | — | 2022-01-10 |
| CERISE, FREDERICK | Individual | CORPORATE OFFICER | — | 2014-03-24 |
Other facilities in DALLAS
| Name | Overall | Beds |
|---|---|---|
| PURE HEALTH TRANSITIONAL CARE AT TEXAS HEALTH PRES | ★★★★★ | 49 |
| VENTANA BY BUCKNER | ★★★★★ | 72 |
| THE RENAISSANCE AT KESSLER PARK | ★★★★★ | 135 |
| C C YOUNG MEMORIAL HOME | ★★★★★ | 129 |
| THE LEGACY MIDTOWN PARK | ★★★★★ | 54 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.