THE HIGHLANDS GUEST CARE CENTER
9009 FOREST LN, DALLAS, TX 75243 · CCN 675447
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 116
- Avg residents/day
- 80.7
- Phone
- 9727831771
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-30 | 7 | 9.1 | 9.5 | -2.1 better |
| 2 | 2024-10-10 | 6 | 9.4 | 9.8 | -3.4 better |
| 3 | 2023-08-24 | 11 | 8.1 | 9.3 | +2.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Environmental | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.15 | — |
| RN staffing (reported) | 0.39 | — |
| Total nurse staffing (adjusted) | 3.13 | — |
Fines & penalties
- Total fines
- $53,825
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (24)4 immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-30 · Health · corrected 2026-01-10
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-12-30 · Health · corrected 2026-01-10
Potential for minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-14 · Health · corrected 2025-04-16
Immediate jeopardy
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-14 · Health · corrected 2025-04-16
Immediate jeopardy
- KF0697Provide safe, appropriate pain management for a resident who requires such services.2025-04-14 · Health · corrected 2025-04-16
Immediate jeopardy
- KF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2025-04-14 · Health · corrected 2025-04-16
Immediate jeopardy
- EF0908Keep all essential equipment working safely.2025-04-14 · Health · corrected 2025-04-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-19 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-19 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2024-10-10 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-10-10 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-10 · Health · corrected 2024-11-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-10 · Health · corrected 2024-11-08
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-08-24 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-11 · Health · corrected 2023-09-15
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-08-11 · Health · corrected 2023-09-15
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-11 · Health · corrected 2023-09-15
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-08-11 · Health · corrected 2023-09-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NOCONA HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2018-04-01 |
| THE HIGHLANDS GUEST CARE CENTER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-07-01 |
| GAMBLE, DENNY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-07-01 |
| GORDY, OTIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-03-11 |
| MEEKINS, GREG | Individual | CORPORATE DIRECTOR | — | 2018-04-01 |
| GAMVEST TEXAS LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2018-07-01 |
Other facilities in DALLAS
| Name | Overall | Beds |
|---|---|---|
| PURE HEALTH TRANSITIONAL CARE AT TEXAS HEALTH PRES | ★★★★★ | 49 |
| VENTANA BY BUCKNER | ★★★★★ | 72 |
| THE RENAISSANCE AT KESSLER PARK | ★★★★★ | 135 |
| C C YOUNG MEMORIAL HOME | ★★★★★ | 129 |
| THE LEGACY MIDTOWN PARK | ★★★★★ | 54 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.