THE HEIGHTS OF NORTH HOUSTON
303 HOLLOW TREE LANE, HOUSTON, TX 77090 · CCN 676356
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 131
- Avg residents/day
- 104.2
- Phone
- 8327058700
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-08 | 6 | 9.1 | 9.5 | -3.1 better |
| 2 | 2024-03-01 | 6 | 9.4 | 9.8 | -3.4 better |
| 3 | 2022-12-30 | 11 | 8.1 | 9.3 | +2.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.45 | 38.5% |
| RN staffing (reported) | 0.41 | 22.2% |
| Total nurse staffing (adjusted) | 3.49 | — |
Fines & penalties
- Total fines
- $39,207
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- TOUCHSTONE COMMUNITIES
- Facilities in chain
- 28
- Chain avg overall
- 2.80 / 5
Inspection citations (23)2 immediate jeopardy1 actual harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-27 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-08 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-08 · Health · corrected 2025-06-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-08 · Health · corrected 2025-06-01
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-05-08 · Health · corrected 2025-07-01
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-05-08 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-03-01 · Health · corrected 2024-03-01
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-01 · Health · corrected 2023-05-24
Immediate jeopardy
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-01 · Health · corrected 2024-03-08
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-01 · Health · corrected 2024-03-01
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-03-01 · Health · corrected 2024-03-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-01 · Health · corrected 2024-03-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-12 · Health · corrected 2023-05-05
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-04-12 · Health · corrected 2023-04-13
Immediate jeopardy
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-12-30 · Health · corrected 2023-02-03
Actual harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2022-12-30 · Health · corrected 2023-02-03
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-12-30 · Health · corrected 2023-02-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LIBERTY COUNTY HOSPITAL DISTRICT NO. 1 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-04-01 |
| TOUCHSTONE STRATEGIES-NW HOUSTON LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-01 |
| BOENING, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-13 |
| CAMPBELL, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-04-01 |
| CASTILLO, LYNNEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-01 |
| MARTIN, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-10-17 |
| SEHLKE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-01 |
| STOKES-BOSTIC, MAYA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-02-28 |
| ZUROVEC, DARRELL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-08-01 |
| STRATTON, CHARLES | Individual | CORPORATE OFFICER | — | 2005-05-01 |
| INTERNATIONAL BANK OF COMMERCE | Organization | 5% OR GREATER SECURITY INTEREST | — | 2021-04-28 |
| KEYBANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2017-04-01 |
Other facilities in HOUSTON
| Name | Overall | Beds |
|---|---|---|
| THE HALLMARK | ★★★★★ | 32 |
| THE METHODIST HOSPITAL SNF | ★★★★★ | 25 |
| PARK MANOR OF CYFAIR | ★★★★★ | 120 |
| BAYOU MANOR | ★★★★★ | 37 |
| HOUSTON TRANSITIONAL CARE | ★★★★★ | 70 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.