Starfile

Starfile / Texas

THE HEIGHTS OF BULVERDE

384 HARMONY HILLS, SPRING BRANCH, TX 78070 · CCN 676418

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Corporation
Certified beds
124
Avg residents/day
104.1
Phone
8304381276

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12025-06-25239.19.5+13.9 worse
22024-05-05199.49.8+9.6 worse
32023-03-2448.19.3-4.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care2
Resident assessment and care planning9
Resident rights2
Nutrition and dietary1
Pharmacy service2
Infection control4

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.0369.8%
RN staffing (reported)0.4157.1%
Total nurse staffing (adjusted)2.67

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
TOUCHSTONE COMMUNITIES
Facilities in chain
28
Chain avg overall
2.80 / 5

Inspection citations (46)1 immediate jeopardy

  1. DF0880Provide and implement an infection prevention and control program.2026-01-13 · Health · corrected 2026-01-14

    Potential for more than minimal harm

  2. DF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2025-12-10 · Health · corrected 2025-12-11

    Potential for more than minimal harm

  3. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-10 · Health · corrected 2025-12-11

    Potential for more than minimal harm

  4. DF0880Provide and implement an infection prevention and control program.2025-12-10 · Health · corrected 2025-12-11

    Potential for more than minimal harm

  5. DF0641Ensure each resident receives an accurate assessment.2025-12-09 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  6. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-09 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  7. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-09 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  8. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  9. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  10. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  11. DF0759Ensure medication error rates are not 5 percent or greater.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  12. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  13. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  14. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  15. DF0880Provide and implement an infection prevention and control program.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  16. DF0641Ensure each resident receives an accurate assessment.2025-04-24 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  17. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-24 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  18. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-19 · Health · corrected 2025-04-20

    Potential for more than minimal harm

  19. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-21 · Health · corrected 2025-03-22

    Potential for more than minimal harm

  20. DF0610Respond appropriately to all alleged violations.2025-03-21 · Health · corrected 2025-03-22

    Potential for more than minimal harm

  21. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-21 · Health · corrected 2024-12-24

    Potential for more than minimal harm

  22. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-21 · Health · corrected 2025-03-22

    Immediate jeopardy

  23. DF0880Provide and implement an infection prevention and control program.2025-03-21 · Health · corrected 2025-03-22

    Potential for more than minimal harm

  24. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-22 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  25. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-07-22 · Health · corrected 2024-07-23

    Potential for more than minimal harm

  26. EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  27. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  28. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  29. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  30. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  31. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  32. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  33. EF0759Ensure medication error rates are not 5 percent or greater.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  34. EF0760Ensure that residents are free from significant medication errors.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  35. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  36. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  37. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  38. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  39. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  40. FF0814Dispose of garbage and refuse properly.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  41. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-05 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  42. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-21 · Health · corrected 2024-03-22

    Potential for more than minimal harm

  43. DF0641Ensure each resident receives an accurate assessment.2023-03-24 · Health · corrected 2023-03-25

    Potential for more than minimal harm

  44. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2023-03-24 · Health · corrected 2023-03-25

    Potential for more than minimal harm

  45. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-24 · Health · corrected 2023-03-25

    Potential for more than minimal harm

  46. DF0880Provide and implement an infection prevention and control program.2023-03-24 · Health · corrected 2023-03-25

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
UVALDE COUNTY HOSPITAL AUTHORITYOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-04-01
TOUCHSTONE STRATEGIES - BULVERDE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2019-04-01
CAMPBELL, LESLIEIndividualOPERATIONAL/MANAGERIAL CONTROL2020-04-01
CASTILLO, LYNNEAIndividualOPERATIONAL/MANAGERIAL CONTROL2019-04-01
CLAYTON, JONATHONIndividualOPERATIONAL/MANAGERIAL CONTROL2023-05-01
DENTINO, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL2025-10-01
HACKETT, EDWARDIndividualOPERATIONAL/MANAGERIAL CONTROL2025-09-01
PRADO, AARONIndividualOPERATIONAL/MANAGERIAL CONTROL2024-03-28
SEHLKE, BRYONIndividualOPERATIONAL/MANAGERIAL CONTROL2019-04-01
ZUROVEC, DARRELLIndividualOPERATIONAL/MANAGERIAL CONTROL2019-04-01
APOLINAR, ADAMIndividualCORPORATE OFFICER2015-08-01
FROST BANKOrganization5% OR GREATER SECURITY INTEREST2024-05-23

Other facilities in SPRING BRANCH

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.