LOS ARCOS DEL NORTE CARE CENTER
11169 SEAN HAGGERTY, EL PASO, TX 79934 · CCN 676283
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- Government - Hospital district
- Certified beds
- 124
- Avg residents/day
- 81.5
- Phone
- 9158493000
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-14 | 24 | 9.1 | 9.5 | +14.9 worse |
| 2 | 2023-12-08 | 28 | 9.4 | 9.8 | +18.6 worse |
| 3 | 2022-10-14 | 21 | 8.1 | 9.3 | +12.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 4 |
| Resident rights | 5 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Administration | 5 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.19 | 46.5% |
| RN staffing (reported) | 0.56 | 58.3% |
| Total nurse staffing (adjusted) | 3.26 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- FUNDAMENTAL HEALTHCARE
- Facilities in chain
- 69
- Chain avg overall
- 2.40 / 5
Inspection citations (73)1 actual harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-08-22 · Health · corrected 2025-09-15
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-08-22 · Health · corrected 2025-09-15
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-08-22 · Health · corrected 2025-09-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-22 · Health · corrected 2025-09-15
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-06-13 · Health · corrected 2025-07-07
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-13 · Health · corrected 2025-07-07
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-13 · Health · corrected 2025-07-07
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0946Provide training in compliance and ethics.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2025-03-14 · Health · corrected 2025-04-14
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-03 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-23 · Health · corrected 2024-09-13
Potential for more than minimal harm
- CF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2024-08-23 · Health · corrected 2024-09-13
Potential for minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-11 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-22 · Health · corrected 2024-06-07
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-22 · Health · corrected 2024-06-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-22 · Health · corrected 2024-06-07
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-05 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-05 · Health · corrected 2024-02-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-05 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-12-08 · Health · corrected 2024-01-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-14 · Health · corrected 2023-11-09
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-10-14 · Health · corrected 2023-11-09
Potential for minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-10-14 · Health · corrected 2023-11-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-02 · Health · corrected 2023-03-23
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0675Honor each resident's preferences, choices, values and beliefs.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-10-14 · Health · corrected 2022-11-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ANSON HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-04-01 |
| REGENCY IHS OF EL PASO | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| LONG, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-17 |
| HAYNES, KAY | Individual | CORPORATE OFFICER | — | 2019-04-01 |
Other facilities in EL PASO
| Name | Overall | Beds |
|---|---|---|
| OASIS NURSING & REHABILITATION CENTER | ★★★★☆ | 130 |
| MOUNTAIN VILLA NURSING CENTER | ★★★★☆ | 48 |
| WHITE ACRES WELLNESS & REHABILITATION | ★★☆☆☆ | 74 |
| GRACE POINTE WELLNESS CENTER | ★★☆☆☆ | 154 |
| EL PASO HEALTH & REHABILITATION CENTER | ★★☆☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.