HERITAGE PLAZA NURSING CENTER
600 W 52ND ST, TEXARKANA, TX 75501 · CCN 675561
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 95
- Avg residents/day
- 48.8
- Phone
- 9037926700
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-23 | 14 | 9.1 | 9.5 | +4.9 worse |
| 2 | 2024-03-06 | 15 | 9.4 | 9.8 | +5.6 worse |
| 3 | 2023-01-25 | 13 | 8.1 | 9.3 | +4.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.98 | 71.7% |
| RN staffing (reported) | 0.42 | 50.0% |
| Total nurse staffing (adjusted) | 3.13 | — |
Fines & penalties
- Total fines
- $94,538
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- STONEGATE SENIOR LIVING
- Facilities in chain
- 24
- Chain avg overall
- 2.40 / 5
Inspection citations (42)1 immediate jeopardy1 actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-18 · Health · corrected 2025-09-11
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0680Ensure the activities program is directed by a qualified professional.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-23 · Health · corrected 2025-05-14
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-03-04 · Health · corrected 2025-03-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-03-04 · Health · corrected 2025-03-12
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-04 · Health · corrected 2025-04-11
Potential for more than minimal harm
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2025-03-04 · Health · corrected 2025-03-12
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-02 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-04 · Health · corrected 2024-09-12
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-04 · Health · corrected 2024-09-12
Potential for more than minimal harm
- JF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-09-04 · Health · corrected 2024-04-17
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-04 · Health · corrected 2024-09-12
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-04 · Health · corrected 2024-09-12
Actual harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-03-06 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-02-14 · Health · corrected 2024-02-28
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-14 · Health · corrected 2024-02-28
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-13 · Health · corrected 2023-10-15
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-01-25 · Health · corrected 2023-01-26
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-01-25 · Health · corrected 2023-01-26
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-25 · Health · corrected 2023-01-31
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-01-25 · Health · corrected 2023-02-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-01-25 · Health · corrected 2023-01-31
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-01-25 · Health · corrected 2023-01-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-25 · Health · corrected 2023-01-26
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-25 · Health · corrected 2023-01-31
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-01-25 · Health · corrected 2023-01-26
Potential for more than minimal harm
- EF0926Have policies on smoking.2023-01-25 · Health · corrected 2023-01-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FANNIN COUNTY HOSPITAL AUTHORITY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-03-31 |
| PF HERITAGE SNF OPS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-23 |
| HOLT, ERIN | Individual | CORPORATE DIRECTOR | — | 2020-02-25 |
| KEETON, WENDY | Individual | CORPORATE DIRECTOR | — | 2012-10-29 |
| MCBEAN, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2021-08-30 |
| OWENS, ANGELA | Individual | CORPORATE DIRECTOR | — | 2016-06-22 |
| SANDERSON, CLARK | Individual | CORPORATE DIRECTOR | — | 2017-03-31 |
| TROMPLER, KELLY | Individual | CORPORATE DIRECTOR | — | 2022-02-22 |
| KISSLING, MONICA | Individual | CORPORATE OFFICER | — | 2017-06-27 |
| SANDERSON, CLARK | Individual | CORPORATE OFFICER | — | 2017-03-31 |
| BEALL, TIMOTHY | Individual | W-2 MANAGING EMPLOYEE | — | 2022-10-14 |
Other facilities in TEXARKANA
| Name | Overall | Beds |
|---|---|---|
| THE VILLA AT TEXARKANA | ★★★★☆ | 106 |
| CORNERSTONE RETIREMENT COMMUNITY | ★★☆☆☆ | 40 |
| REUNION PLAZA SENIOR CARE AND REHABILITATION CENTE | ★☆☆☆☆ | 129 |
| AVIR AT COWHORN CREEK | ★☆☆☆☆ | 76 |
| Avir at Citizens Trail | ★☆☆☆☆ | 114 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.