Starfile

Starfile / Texas

Franklin Heights Nursing & Rehabilitation

223 S Resler, El Paso, TX 79912 · CCN 675479

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Partnership
Certified beds
132
Avg residents/day
102.9
Phone
9155849417

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12025-07-24149.19.5+4.9 worse
22024-05-31289.49.8+18.6 worse
32023-03-29338.19.3+24.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care1
Resident assessment and care planning2
Resident rights3
Nutrition and dietary1
Pharmacy service3
Environmental1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.8949.4%
RN staffing (reported)0.1962.5%
Total nurse staffing (adjusted)3.11

Fines & penalties

Total fines
$191,503
Number of fines
2
Number of penalties
3
Payment denials
1

Chain

Chain
CREATIVE SOLUTIONS IN HEALTHCARE
Facilities in chain
149
Chain avg overall
2.70 / 5

Inspection citations (75)5 immediate jeopardy

  1. EF0558Reasonably accommodate the needs and preferences of each resident.2026-01-09 · Health

    Potential for more than minimal harm

  2. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2026-01-09 · Health

    Potential for more than minimal harm

  3. EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2026-01-09 · Health

    Potential for more than minimal harm

  4. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-11-26 · Health · corrected 2025-11-27

    Potential for more than minimal harm

  5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-25 · Health · corrected 2025-11-26

    Potential for more than minimal harm

  6. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-25 · Health · corrected 2025-11-26

    Potential for more than minimal harm

  7. DF0760Ensure that residents are free from significant medication errors.2025-11-25 · Health · corrected 2025-11-26

    Potential for more than minimal harm

  8. EF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  9. EF0574The resident has the right to receive notices in a format and a language he or she understands.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  10. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  11. BF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-24 · Health · corrected 2025-07-25

    Potential for minimal harm

  12. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  13. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  14. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-07-24 · Health · corrected 2025-07-25

    Potential for more than minimal harm

  15. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-08 · Health · corrected 2024-08-09

    Potential for more than minimal harm

  16. DF0558Reasonably accommodate the needs and preferences of each resident.2024-08-08 · Health · corrected 2024-08-09

    Potential for more than minimal harm

  17. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-08 · Health · corrected 2024-08-09

    Potential for more than minimal harm

  18. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-08 · Health · corrected 2024-08-09

    Potential for more than minimal harm

  19. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  20. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  21. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  22. DF0610Respond appropriately to all alleged violations.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  23. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  24. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  25. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  26. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  27. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  28. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  29. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  30. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  31. EF0732Post nurse staffing information every day.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  32. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  33. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  34. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  35. DF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  36. EF0880Provide and implement an infection prevention and control program.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  37. EF0908Keep all essential equipment working safely.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  38. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-31 · Health · corrected 2024-06-01

    Potential for more than minimal harm

  39. DF0558Reasonably accommodate the needs and preferences of each resident.2024-05-16 · Health · corrected 2024-05-17

    Potential for more than minimal harm

  40. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-05-16 · Health · corrected 2024-05-17

    Potential for more than minimal harm

  41. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-20 · Health · corrected 2024-03-21

    Potential for more than minimal harm

  42. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-20 · Health · corrected 2024-03-21

    Potential for more than minimal harm

  43. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-17 · Health · corrected 2024-02-18

    Potential for more than minimal harm

  44. DF0558Reasonably accommodate the needs and preferences of each resident.2024-02-17 · Health · corrected 2024-02-18

    Potential for more than minimal harm

  45. KF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-02-17 · Health · corrected 2024-02-18

    Immediate jeopardy

  46. KF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-17 · Health · corrected 2024-02-18

    Immediate jeopardy

  47. KF0610Respond appropriately to all alleged violations.2024-02-17 · Health · corrected 2024-02-18

    Immediate jeopardy

  48. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-17 · Health · corrected 2024-02-18

    Immediate jeopardy

  49. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-17 · Health · corrected 2024-02-18

    Potential for more than minimal harm

  50. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-17 · Health · corrected 2024-02-18

    Potential for more than minimal harm

  51. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  52. DF0583Keep residents' personal and medical records private and confidential.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  53. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  54. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  55. DF0610Respond appropriately to all alleged violations.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  56. EF0641Ensure each resident receives an accurate assessment.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  57. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  58. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  59. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-22 · Health · corrected 2024-01-23

    Immediate jeopardy

  60. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-22 · Health · corrected 2024-02-03

    Potential for more than minimal harm

  61. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-19 · Health · corrected 2023-10-05

    Potential for more than minimal harm

  62. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-19 · Health · corrected 2023-10-05

    Potential for more than minimal harm

  63. EF0880Provide and implement an infection prevention and control program.2023-09-19 · Health · corrected 2023-10-05

    Potential for more than minimal harm

  64. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-04 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  65. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-08-04 · Health · corrected 2023-08-28

    Potential for more than minimal harm

  66. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  67. DF0637Assess the resident when there is a significant change in condition2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  68. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  69. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  70. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  71. EF0692Provide enough food/fluids to maintain a resident's health.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  72. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  73. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  74. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  75. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-29 · Health · corrected 2023-05-05

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
WEST WHARTON COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2022-04-01
EL PASO I ENTERPRISES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2022-09-01
BLAKE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL2022-09-01
BLAKE, MALISAIndividualOPERATIONAL/MANAGERIAL CONTROL2022-09-01
HUGGINS, LINDAIndividualCORPORATE DIRECTOR2022-04-01
WILLIG, ZACHARYIndividualCORPORATE DIRECTOR2025-01-01
THOMPSON, JOHNNYIndividualCORPORATE OFFICER2024-01-01

Other facilities in El Paso

NameOverallBeds
Ambrosio Guillen Texas State Veterans Home★★★★☆160
Center at Zaragoza, LLC★★★★☆80
Nazareth Living Care Center★★★☆☆108
Vista Hills Health Care Center★★☆☆☆120
Mountain View Health & Rehabilitation★☆☆☆☆187

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.