Franklin Heights Nursing & Rehabilitation
223 S Resler, El Paso, TX 79912 · CCN 675479
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Partnership
- Certified beds
- 132
- Avg residents/day
- 102.9
- Phone
- 9155849417
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-24 | 14 | 9.1 | 9.5 | +4.9 worse |
| 2 | 2024-05-31 | 28 | 9.4 | 9.8 | +18.6 worse |
| 3 | 2023-03-29 | 33 | 8.1 | 9.3 | +24.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.89 | 49.4% |
| RN staffing (reported) | 0.19 | 62.5% |
| Total nurse staffing (adjusted) | 3.11 | — |
Fines & penalties
- Total fines
- $191,503
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- CREATIVE SOLUTIONS IN HEALTHCARE
- Facilities in chain
- 149
- Chain avg overall
- 2.70 / 5
Inspection citations (75)5 immediate jeopardy
- EF0558Reasonably accommodate the needs and preferences of each resident.2026-01-09 · Health
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2026-01-09 · Health
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2026-01-09 · Health
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-11-26 · Health · corrected 2025-11-27
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-25 · Health · corrected 2025-11-26
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-25 · Health · corrected 2025-11-26
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-11-25 · Health · corrected 2025-11-26
Potential for more than minimal harm
- EF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0574The resident has the right to receive notices in a format and a language he or she understands.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- BF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-24 · Health · corrected 2025-07-25
Potential for minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-08 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-08-08 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-08 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-08 · Health · corrected 2024-08-09
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-05-16 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-05-16 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-20 · Health · corrected 2024-03-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-20 · Health · corrected 2024-03-21
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-17 · Health · corrected 2024-02-18
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-02-17 · Health · corrected 2024-02-18
Potential for more than minimal harm
- KF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-02-17 · Health · corrected 2024-02-18
Immediate jeopardy
- KF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-17 · Health · corrected 2024-02-18
Immediate jeopardy
- KF0610Respond appropriately to all alleged violations.2024-02-17 · Health · corrected 2024-02-18
Immediate jeopardy
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-17 · Health · corrected 2024-02-18
Immediate jeopardy
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-17 · Health · corrected 2024-02-18
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-17 · Health · corrected 2024-02-18
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-22 · Health · corrected 2024-01-23
Immediate jeopardy
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-22 · Health · corrected 2024-02-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-19 · Health · corrected 2023-10-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-19 · Health · corrected 2023-10-05
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-09-19 · Health · corrected 2023-10-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-04 · Health · corrected 2023-08-28
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-08-04 · Health · corrected 2023-08-28
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-29 · Health · corrected 2023-05-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WEST WHARTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-04-01 |
| EL PASO I ENTERPRISES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| BLAKE, GARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| BLAKE, MALISA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| HUGGINS, LINDA | Individual | CORPORATE DIRECTOR | — | 2022-04-01 |
| WILLIG, ZACHARY | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER | — | 2024-01-01 |
Other facilities in El Paso
| Name | Overall | Beds |
|---|---|---|
| Ambrosio Guillen Texas State Veterans Home | ★★★★☆ | 160 |
| Center at Zaragoza, LLC | ★★★★☆ | 80 |
| Nazareth Living Care Center | ★★★☆☆ | 108 |
| Vista Hills Health Care Center | ★★☆☆☆ | 120 |
| Mountain View Health & Rehabilitation | ★☆☆☆☆ | 187 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.