Arbor View Nursing & Rehabilitation
1213 WATER ST, KERRVILLE, TX 78028 · CCN 455724
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Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 179
- Avg residents/day
- 70.4
- Phone
- 8308962411
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-31 | 29 | 9.1 | 9.5 | +19.9 worse |
| 2 | 2023-04-27 | 25 | 9.4 | 9.8 | +15.6 worse |
| 3 | 2022-02-10 | 25 | 8.1 | 9.3 | +16.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 4 |
| Pharmacy service | 4 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.63 | 100.0% |
| RN staffing (reported) | 0.27 | 100.0% |
| Total nurse staffing (adjusted) | 3.43 | — |
Fines & penalties
- Total fines
- $248,481
- Number of fines
- 6
- Number of penalties
- 7
- Payment denials
- 1
Inspection citations (79)6 immediate jeopardy1 actual harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-07 · Health · corrected 2025-09-08
Potential for more than minimal harm
- JF0760Ensure that residents are free from significant medication errors.2025-09-07 · Health · corrected 2025-09-08
Immediate jeopardy
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-07 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-31 · Health · corrected 2025-09-08
Immediate jeopardy
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-31 · Health · corrected 2025-09-08
Immediate jeopardy
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- FF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-07-31 · Health · corrected 2025-09-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-12 · Health · corrected 2025-07-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-28 · Health · corrected 2025-04-01
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-12 · Health · corrected 2024-10-13
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2024-10-12 · Health · corrected 2024-10-13
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-07 · Health · corrected 2024-05-08
Actual harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-14 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2024-03-14 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-03-14 · Health · corrected 2024-03-12
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-03-07 · Health · corrected 2024-03-08
Potential for more than minimal harm
- KF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-22 · Health · corrected 2024-01-23
Immediate jeopardy
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-22 · Health · corrected 2024-01-23
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2024-01-22 · Health · corrected 2024-01-23
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-21 · Health · corrected 2023-10-26
Immediate jeopardy
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-12-21 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-05-18 · Health · corrected 2023-06-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-04-27 · Health · corrected 2023-05-22
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-19 · Health · corrected 2023-04-14
Immediate jeopardy
- DF0880Provide and implement an infection prevention and control program.2023-03-19 · Health · corrected 2023-04-14
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2022-02-10 · Health · corrected 2022-03-05
Potential for minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2022-02-10 · Health · corrected 2022-03-05
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2022-02-10 · Health · corrected 2022-03-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GUADALUPE COUNTY HOSPITAL BOARD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-11-01 |
| GUADALUPE COUNTY HOSPITAL BOARD | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-11-01 |
| KERRVILLE NURSING OPERATIONS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-11-01 |
| RIVERSIDE SNF OPERATIONS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-01 |
| RAMOS, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-01 |
| COLVIN, JIM | Individual | CORPORATE DIRECTOR | — | 2023-07-05 |
| HUMPHREY, RONALD | Individual | CORPORATE DIRECTOR | — | 2022-03-01 |
| MAJOR, DOLORES | Individual | CORPORATE DIRECTOR | — | 2025-03-01 |
| RAMIREZ, LOUIS | Individual | CORPORATE DIRECTOR | — | 2021-03-01 |
| REYES, JAMES | Individual | CORPORATE DIRECTOR | — | 2022-04-05 |
| SCHNURIGER, JEANNE | Individual | CORPORATE DIRECTOR | — | 2015-03-01 |
| VORDENBAUM, ERIC | Individual | CORPORATE DIRECTOR | — | 2007-03-01 |
| GANN, KODY | Individual | CORPORATE OFFICER | — | 2020-12-21 |
| HAYNES, ROBERT | Individual | CORPORATE OFFICER | — | 2003-12-29 |
Other facilities in KERRVILLE
| Name | Overall | Beds |
|---|---|---|
| RIVER HILLS HEALTH AND REHABILITATION CENTER | ★★☆☆☆ | 150 |
| HILLTOP VILLAGE NURSING AND REHABILITATION | ★☆☆☆☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.