SPRING GATE REHAB & HEALTHCARE CENTER
3909 COVINGTON PIKE, MEMPHIS, TN 38135 · CCN 445220
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 206
- Avg residents/day
- 122.1
- Phone
- 9013771011
Inspection history vs Tennessee & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Tennessee avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-16 | 27 | 5.8 | 9.5 | +21.2 worse |
| 2 | 2021-09-24 | 6 | 4.6 | 9.8 | +1.4 worse |
| 3 | 2019-10-03 | 4 | 4.6 | 9.3 | -0.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 9 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.23 | 58.3% |
| RN staffing (reported) | 0.67 | 50.0% |
| Total nurse staffing (adjusted) | 3.29 | — |
Fines & penalties
- Total fines
- $128,974
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PRESTIGE ADMINISTRATIVE SERVICES
- Facilities in chain
- 9
- Chain avg overall
- 2.20 / 5
Inspection citations (37)1 immediate jeopardy2 actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-30 · Health · corrected 2025-05-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-30 · Health · corrected 2025-05-22
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-30 · Health · corrected 2025-05-22
Immediate jeopardy
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-30 · Health · corrected 2025-06-21
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-16 · Health · corrected 2025-01-03
Actual harm
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-16 · Health · corrected 2024-11-14
Actual harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-10-16 · Health · corrected 2024-11-14
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-16 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-09-24 · Health · corrected 2021-11-08
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-09-24 · Health · corrected 2021-11-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-09-24 · Health · corrected 2021-11-08
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-09-24 · Health · corrected 2021-11-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-09-24 · Health · corrected 2021-11-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-10-03 · Health · corrected 2019-10-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-10-03 · Health · corrected 2019-10-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-10-03 · Health · corrected 2019-10-30
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-10-03 · Health · corrected 2019-10-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2019-12-31 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2019-12-31 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2019-12-31 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2019-12-31 |
| NORTHPOINT REGIONAL LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-02-01 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-01 |
| FLASHNER, CRAIG | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-31 |
| PERLSTEIN, YITZCHOK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-12-31 |
| FLASHNER, CRAIG | Individual | CORPORATE DIRECTOR | — | 2019-12-31 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2014-01-01 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2014-10-30 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | 2014-01-01 |
Other facilities in MEMPHIS
| Name | Overall | Beds |
|---|---|---|
| KIRBY PINES MANOR | ★★★★★ | 120 |
| SIGNATURE HEALTHCARE OF PRIMACY | ★★★★☆ | 120 |
| ALLEN MORGAN HEALTH AND REHABILITATION CENTER | ★★★★☆ | 104 |
| SIGNATURE HEALTHCARE OF MEMPHIS | ★★★★☆ | 140 |
| PARKWAY HEALTH AND REHABILITATION CENTER | ★★★★☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.