NORTHBROOKE POST ACUTE
121 PHYSICIANS DR, JACKSON, TN 38305 · CCN 445401
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 91.2
- Phone
- 7316645050
Inspection history vs Tennessee & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Tennessee avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-16 | 15 | 5.8 | 9.5 | +9.2 worse |
| 2 | 2024-05-29 | 9 | 4.6 | 9.8 | +4.4 worse |
| 3 | 2022-04-08 | 8 | 4.6 | 9.3 | +3.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.50 | 75.6% |
| RN staffing (reported) | 0.30 | 85.7% |
| Total nurse staffing (adjusted) | 2.78 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- LINKS HEALTHCARE GROUP
- Facilities in chain
- 31
- Chain avg overall
- 2.80 / 5
Inspection citations (32)
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0567Honor the resident's right to manage his or her financial affairs.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-16 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-05-29 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- EF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-04-08 · Health · corrected 2022-05-02
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LINKS HEALTHCARE GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2025-01-01 |
| RODRIGUEZ, CURTIS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 47% | 2025-01-01 |
| TILFORD, TOBY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 47% | 2025-01-01 |
| LINKS HEALTHCARE GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-27 |
| HAMMOND, JERE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-27 |
| MUNCHOW, GEORGE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| RODRIGUEZ, CURTIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| TILFORD, TOBY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| 121 PHYSICIANS DR TN LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2025-01-01 |
Other facilities in JACKSON
| Name | Overall | Beds |
|---|---|---|
| WEST TENNESSEE POST ACUTE | ★★★☆☆ | 67 |
| MISSION CONVALESCENT HOME | ★★★☆☆ | 57 |
| CYPRESS GROVE POST ACUTE | ★★★☆☆ | 170 |
| LAURELWOOD HEALTH CARE CENTER | ★★☆☆☆ | 64 |
| MAPLEWOOD HEALTH CARE CENTER | ★☆☆☆☆ | 160 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.