St William's Care Center
103 N VIOLA ST, MILBANK, SD 57252 · CCN 435122
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Other
- Certified beds
- 60
- Avg residents/day
- 48.1
- Phone
- 6054325811
Inspection history vs South Dakota & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | South Dakota avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-02 | 4 | 6.8 | 9.5 | -2.8 better |
| 2 | 2023-08-10 | 11 | 5.6 | 9.8 | +5.4 worse |
| 3 | 2022-03-01 | 8 | 3.0 | 9.3 | +5.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.19 | 38.5% |
| RN staffing (reported) | 0.39 | — |
| Total nurse staffing (adjusted) | 3.73 | — |
Fines & penalties
- Total fines
- $67,379
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Inspection citations (23)4 actual harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-10-02 · Health · corrected 2024-10-28
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-02 · Health · corrected 2024-11-05
Actual harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-10-02 · Health · corrected 2024-10-27
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-10-02 · Health · corrected 2024-10-27
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-10-02 · Health · corrected 2024-10-27
Potential for more than minimal harm
- HF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-24 · Health · corrected 2024-08-16
Actual harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-07-24 · Health · corrected 2024-07-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-24 · Health · corrected 2024-08-16
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-07-24 · Health · corrected 2024-08-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-24 · Health · corrected 2024-08-16
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-08-10 · Health · corrected 2023-09-01
Potential for more than minimal harm
- GF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-10 · Health · corrected 2023-09-01
Actual harm
- GF0610Respond appropriately to all alleged violations.2023-08-10 · Health · corrected 2023-09-01
Actual harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-10 · Health · corrected 2023-09-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-10 · Health · corrected 2023-09-01
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2022-03-01 · Health · corrected 2022-04-25
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-03-01 · Health · corrected 2022-04-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2022-03-01 · Health · corrected 2022-05-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BUTLER, RITA | Individual | CORPORATE DIRECTOR | — | 2005-03-04 |
| MCCAFFERTY, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2005-03-04 |
| WALKER, MARY | Individual | CORPORATE DIRECTOR | — | 2023-02-16 |
| WALKER, MARY | Individual | CORPORATE OFFICER | — | 2023-01-26 |
| CHRISTENSON, ANN | Individual | W-2 MANAGING EMPLOYEE | — | 2012-07-01 |
| THRIFT, RENE | Individual | W-2 MANAGING EMPLOYEE | — | 2023-01-26 |
Other facilities in MILBANK
| Name | Overall | Beds |
|---|---|---|
| AVANTARA MILBANK | ★☆☆☆☆ | 55 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.