West Village Post Acute
8 North Texas Avenue, Greenville, SC 29611 · CCN 425102
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 132
- Avg residents/day
- 126.6
- Phone
- 8642951331
Inspection history vs South Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | South Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-15 | 5 | 3.7 | 9.5 | +1.3 worse |
| 2 | 2022-10-13 | 12 | 5.0 | 9.8 | +7.0 worse |
| 3 | 2021-04-30 | 7 | 4.5 | 9.3 | +2.5 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident rights | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.21 | 65.2% |
| RN staffing (reported) | 0.54 | 82.4% |
| Total nurse staffing (adjusted) | 3.49 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (24)1 actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2026-01-16 · Health · corrected 2026-02-10
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-14 · Health · corrected 2025-04-07
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-15 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-11-15 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-15 · Health · corrected 2024-12-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-11 · Health · corrected 2023-07-17
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-10-13 · Health · corrected 2022-11-13
Actual harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-10-13 · Health · corrected 2022-11-13
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-04-30 · Health · corrected 2021-06-30
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-04-30 · Health · corrected 2021-06-30
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2021-04-30 · Health · corrected 2021-06-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-30 · Health · corrected 2021-06-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-04-30 · Health · corrected 2021-06-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-04-30 · Health · corrected 2021-07-02
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-05-02 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-09 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-09-09 |
| HOLCK, JUSTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-11-09 |
| MAULDIN, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-08-22 |
| WHEELER, KERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2025-09-03 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| TRUIST BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2024-07-16 |
Other facilities in Greenville
| Name | Overall | Beds |
|---|---|---|
| The Arboretum At The Woodlands | ★★★★★ | 30 |
| Rolling Green Village | ★★★★★ | 22 |
| Heartland Health Care Center - Greenville East | ★★★★★ | 132 |
| Linville Court At The Cascades Verdae | ★★★★☆ | 44 |
| Promedica Skilled Nursing And Reh- Greenville West | ★★★★☆ | 88 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.