RIVERSTREET MANOR
440 NORTH RIVER STREET, WILKES-BARRE, PA 18702 · CCN 395691
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 122
- Avg residents/day
- 110.6
- Phone
- 5708255611
Inspection history vs Pennsylvania & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Pennsylvania avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-26 | 17 | 10.1 | 9.5 | +6.9 worse |
| 2 | 2024-09-06 | 20 | 10.9 | 9.8 | +9.1 worse |
| 3 | 2023-08-04 | 16 | 10.5 | 9.3 | +5.5 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 1 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.08 | 45.7% |
| RN staffing (reported) | 0.60 | 45.0% |
| Total nurse staffing (adjusted) | 3.05 | — |
Fines & penalties
- Total fines
- $8,278
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (53)1 actual harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-12-30 · Health · corrected 2026-02-04
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-12-30 · Health · corrected 2026-02-04
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-10-21 · Health · corrected 2025-12-02
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-21 · Health · corrected 2025-12-02
Actual harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-10-21 · Health · corrected 2025-12-02
Potential for more than minimal harm
- EF0926Have policies on smoking.2025-10-21 · Health · corrected 2025-12-02
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-06-26 · Health · corrected 2025-08-19
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-06 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-08-11 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-11 · Health · corrected 2024-10-09
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-08-11 · Health · corrected 2024-10-09
Potential for minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-11 · Health · corrected 2024-10-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-11 · Health · corrected 2024-10-09
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-24 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-24 · Health · corrected 2024-05-29
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-04-24 · Health · corrected 2024-05-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-18 · Health · corrected 2024-02-27
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-18 · Health · corrected 2024-02-27
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-08-04 · Health · corrected 2023-09-12
Potential for minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-08-04 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-06-20 · Health · corrected 2023-08-04
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-20 · Health · corrected 2023-08-04
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-06-20 · Health · corrected 2023-09-12
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-06-20 · Health · corrected 2023-08-04
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-05-31 · Health · corrected 2023-06-12
Potential for minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-05-10 · Health · corrected 2023-05-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-05 · Health · corrected 2023-05-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| RSCNHHC LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-05-01 |
| SAR FT 2021 FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-05-01 |
| MANDEL, AVITAL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-05-01 |
| EICHHORN, HOLLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-05-01 |
| MANDEL, AVITAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-05-01 |
Other facilities in WILKES-BARRE
| Name | Overall | Beds |
|---|---|---|
| HEINZ TRANSITIONAL REHABILITATION UNIT | ★★★★★ | 44 |
| EMBASSY OF EAST MOUNTAIN | ★☆☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.