QUALITY LIFE SERVICES - NEW CASTLE
520 FRIENDSHIP STREET, NEW CASTLE, PA 16101 · CCN 395003
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 204
- Avg residents/day
- 134.4
- Phone
- 4126547791
Inspection history vs Pennsylvania & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Pennsylvania avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-08 | 10 | 10.1 | 9.5 | -0.1 better |
| 2 | 2024-06-14 | 3 | 10.9 | 9.8 | -7.9 better |
| 3 | 2023-06-30 | 3 | 10.5 | 9.3 | -7.5 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.79 | 48.1% |
| RN staffing (reported) | 0.59 | 47.1% |
| Total nurse staffing (adjusted) | 3.76 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- QUALITY LIFE SERVICES
- Facilities in chain
- 10
- Chain avg overall
- 2.60 / 5
Inspection citations (16)
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-12-02 · Health · corrected 2025-12-18
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-05-08 · Health · corrected 2025-06-24
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-25 · Health · corrected 2024-12-03
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-25 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-14 · Health · corrected 2024-07-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-10-11 · Health · corrected 2023-11-09
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-06-30 · Health · corrected 2023-08-25
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-30 · Health · corrected 2023-08-25
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SUGAR CREEK REST, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| TACK FAMILY VENTURES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| MARY SUSAN TACK-YUREK IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| STEVEN D TACK IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| SUSAN TACK BEARDSLEY IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| TACK, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| TACK-BEARDSLEY, SUSAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| TACK-YUREK, MARY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-07-01 |
| ALLISON, HEATHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| MARKIVICH, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| TACK, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| TACK-BEARDSLEY, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
| TACK-YUREK, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-07-01 |
Other facilities in NEW CASTLE
| Name | Overall | Beds |
|---|---|---|
| HAVEN CONVALESCENT HOME, INC | ★★★★★ | 91 |
| JAMESON NURSING AND REHAB CENTER | ★★★★☆ | 78 |
| KADIMA REHABILITATION & NURSING AT NEW CASTLE | ★★★☆☆ | 62 |
| AVALON CARE CENTER | ★★☆☆☆ | 84 |
| EDISON MANOR NURSING & REHABILITATION CENTER | ★☆☆☆☆ | 118 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.